Regional Support Manager

The Woodhouse Day Spa

Posted on : 11-04-2025

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1 Vacancy

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Job Location

Lakewood, CO - USA

Yearly Salary

$ 65000 - 75000

Vacancy

1 Vacancy

Posted on : 11-04-2025

Job Description

Position Title: Regional Support Manager

Department: Operations

Reports To: Director of Operations and Vendor Partnerships

Travel: This role may require up to 50 travel

Location: Lakewood CO

FLSA Status: Salaried Exempt

ABOUT WOODHOUSE:

Woodhouse is a sanctuary that goes beyond a day of wellness nurturing guests to integrate

moodcare practices into their daily lives. Every moment of our experience connects guests

to their overall wellbeing. Our guests leave feeling more alive joyful and connected. We

are currently looking for a Regional Support Manager to help us reach this vision. The

Regional Support Manager is the representation of The Woodhouse Day Spas brand to the

franchisee community. They drive the overall satisfaction of Spa guests profitability and

adherence to brand standards. They also embody and foster all aspects of the brand

culture and core values to protect the franchisees investment and future.

KEY RESPONSIBILITIES:

OPERATIONS

Develop and maintain relationships with existing/new Franchise Owners and

their teams for strong collaboration and business leadership.

Travel to support new/existing spas in all facets of our Success Model (People

Operations Marketing Financials and Relationships).

Perform Store Operations Visits at least one time per quarter

Provide leadership by generating excitement enthusiasm a positive attitude

and commitment to company values and objectives

Provide ongoing support and coaching for franchisees instore operations new

implementations and marketing initiatives while ensuring compliance with

WH franchise standards

Assist the Training and Marketing team in creating new tools and materials as

needed

Understand and be able to analyze the regions Key Performance continuously

Indicators (KPIs) to uncover trends and poor performance symptoms and to

provide intelligent effective and timely solutions for market and studio growth

Lead and Conduct Spa Visits to provide coaching and feedback regarding the

results from the visit to support brand protection initiatives

Monitor Franchise performance through Key Performance Indicators P&L

Analysis and through Quarterly Business Reviews with the franchisees

Identify and Manage At Risk Spas; Evaluate individual franchise leadership

engagement guest and employee culture business plan quality & business

review organizational structure and provide coaching for improving overall

effectiveness.

Monitor and provide feedback to franchisees on Operational and

performance.

Consistently act in a manner that is in line with our core values

REQUIRED SKILLS & QUALIFICATIONS:

Excellent Communication skills

Experience with managing a team

High level of Integrity

Experience with a P&L

Professional and solutionoriented with an ability to resolve conflict

Ability to stand for long periods of time

Ability to Travel

Ability to lift 50 pounds

This is a fulltime salaryexempt position. 10 Bonus Opportunity.

Compensation: $65000.00 $75000.00 per year

Passion Meets Purpose at Woodhouse

At Woodhouse we provide selfcare that lasts. We believe that wellness and luxury should be accessible and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.

Are you a spa professional looking to make an impact in the wellness of others Join us at Woodhouse where youll share your craft in a luxury environment with ample opportunity for growth.

About Us: Founded in 2001 Woodhouse is a premier spa franchise with a fresh approach to selfcare. Offering signature massages facials body treatments rituals and more we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85 locations nationwide we are the gold standard of neighborhood spas powered by our commitment to an unparalleled spa experience that focuses on total wellbeing.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

Key Skills

Apply Now

About Company

The Woodhouse Day Spa

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Regional Support Manager

The Woodhouse Day Spa

Job Description

Passion Meets Purpose at Woodhouse

Employment Type

Company Industry

Key Skills

About Company

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