Service Advisor
Service Advisor
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Job Description
Service Advisor
Description
Toyota of Cool Springs is seeking an organized and detailed Service Advisor.
SUMMARY
Provide truly exceptional customer service in a fast paced workenvironmentat a high volume dealership.
Responsibilities
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base on age mileage and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes followup time
- Monitors the progress of each vehicle throughout the day updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
Qualifications
- Minimum 1 year experience in a service advisory role
- Knowledge of automobiles
- Positive attitude
- High volume mentality
- Customer Satisfaction Index focused
What We Offer
- 401(k) Savings Plan with EmployerMatch
- Medical Insurance
- Dental Plan
- Vision Plan
- Basic Life Insurance
- Accident & Critical Illness Insurance
- Paid Vacation
- 5Day Work Week
- Locally Owned
- We promote from within
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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