Service Advisor
Service Advisor
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Job Description
We are looking for Service Advisors to work within our service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service writer/advisor you will manage and direct all automotive and general service technicians in the operation of the shop including:
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers services requested estimated completion times etc.
- Building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Other duties as assigned
Qualifications
- A minimum of 2 years of service writer experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends evenings and holidays
- Valid drivers license
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Join Our Winning Team
Midas - ARNAZ Automotive Group is a family-owned Automotive repair & tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area and have extensive career opportunities. Come join our family and will help develop your career path.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
