Help Desk Consultant
Help Desk Consultant
Posted on :
11-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
At Inetum we believe in your potential and provide the perfect environment for you to thrive and develop your skills! We are in search of a dedicated and proactive Help Desk Consultant to join our dynamic team. The ideal candidate will play an important role in providing efficient and highquality technical support addressing user needs and ensuring smooth resolution of hardware and software issues.
Main Responsibilities:
- Resolution of IT incidents and requests either onsite or remotely when applicable.
- Updating tickets with detailed information on actions taken and findings.
- Keeping records up to date for the equipment serviced.
- Ability to work independently in stressful environments occasionally without immediate support.
- Installation troubleshooting and resolution of printing issues.
Qualifications :
- MS Windows MacOS
- HW and Printing
- Basic knowledge of computer networks
- Preference for ITIL knowledge or certification
- Good English skills.
Additional Information :
- Working Hours: 11:00 AM to 8:00 PM
- Valid Drivers License in Portugal
- Location: Lisbon
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
