Financial Advisor Assistant
Financial Advisor Assistant
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$ 20 - 25
1 Vacancy
Job Description
We are a womanowned and womenled Financial Planning firm dedicated to providing personalized Retirement Income Planning and Investment Advisory services to more than 300 families. Our firm prides itself on creating customized strategies to meet the unique needs of each client combining experienced financial advice with a warm clientcentric approach. We are highly serviceoriented and our clients stay with us because of the incredible experience they receive. We are here to be our clients advocate and guide as they navigate the complexities of life particularly when moving into and through retirement. We are a close team and support each other to achieve this mission!
We are expanding our team and hiring a highly organized and efficient Assistant to join our team. This position is crucial in supporting the advisory team and the clients including facilitating and maintaining ongoing client support answering general inquiries handling various client matters researching and resolving client service issues preparing required documents marketing efforts and administrative tasks. Youre an administrative pro who can deepen client relationships through phone conversation. You are organized and able to work independently while thoroughly enjoy being part of a team. You love organizing paper and projects and enjoy filling out forms meticulously. Youre a gogetter when it comes to follow through and details rarely slip your grasp. You are also a bit of a techie with intermediate to advanced level skills in all Microsoft programs and you love learning and using new technology. You take immense pride in your work.
Key Responsibilities:
- Client Interaction:
- Greet and welcome clients in a friendly and professional manner in person and over the phone
- Assist in preparing for client meetings including compiling necessary documents and information
- Handle client inquiries and follow up on outstanding tasks or requests
- Ensure a positive client experience by providing excellent service and timely responses
- Marketing Assistance:
- Personalize and send marketing emails and client mailings
- Manage and update the firms website social media accounts and other online marketing channels
- Organize and participate in client events and webinars
- Plan and organize events including client appreciation events and seminars
- Coordinate logistics invitations and followups for events
- Administrative Support:
- Incoming and outgoing phone calls as well as respond to client requests promptly and professionally
- Schedule meetings and manage calendars for the advisory team
- Generate reports and maintain accurate records of client information
- Order supplies and coordinate client gifts to enhance client relationships
Qualifications:
- Bachelors degree in finance marketing business or a related field highly preferred
- 3 years experience in an administrative role
- 1 years experience in marketing or communications highly preferred
- Intermediate to Advanced skills in all Microsoft programs (Word Excel PowerPoint Outlook)
- Ability to communicate with clients and business contacts in a courteous and professional manner both verbally and in written format
- Strong with technology and aptitude to learn new software programs
- Ability to prioritize and handle a variety of changing responsibilities and manage timesensitive projects with specific attention to detail
- Ability to work independently and as part of a team
- Detailoriented and able to manage multiple tasks and deadlines
Additional Information:
Hours are Monday through Thursday between 8:00am 5:00pm and Friday between 8:00am 4:00pm
Required Experience:
Unclear Seniority
Employment Type
Advisor
