Technical Product Manager Platform Experience
Technical Product Manager Platform Experience
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Job Description
Who we are:
For over 20 years Global Relay has set the standard in enterprise information archiving with industryleading cloud archiving surveillance eDiscovery and analytics solutions. We securely capture and preserve the communications data of the worlds most highly regulated firms giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company we are not your typical technology company. Global Relay is a careerbuilding company. A place for big ideas. New challenges. Groundbreaking innovation. Its a place where you can genuinely make an impact and be recognized for it.
We believe great businesses thrive on diversity inclusion and the contributions of all employees. To that end we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other completely free of barriers.
We encourage you to apply if your qualifications and experience are a good fit for any of our openings.
Your role:
Global Relay delivers enterprise services to 23000 customers in 90 countries including 22 of the top 25 global banks.Technical Product Managers (TPMs) are part of theProduct Management team that is responsible for executing product strategy prioritizing and aligning roadmaps and for researching and defining enhancements and upgrades to Global Relay services.
Reporting to a Group Product Manager the TPM of eComms Surveillance will join the product team responsible for managing and evolving our surveillance product capabilities.
You will be responsible for working with customers and internal stakeholders to define your product roadmap and for driving new surveillance products and features through the development process. Working closely with other Product Managers you will ensure roadmaps are clear prioritized achievable and aligned with strategy.
You will define detailed businessrequirements user stories and acceptance criteria for specific features and collaborate with customers internal stakeholders Team Leads Architects and UI/UX to ensure high quality designs are produced.
You will attend daily standupsand other agile ceremonies grooming your backlog plan sprints accept completed stories monitor progress report status andmanagekey release activities including documentation and training.
Your responsibilities:
- Lead complex initiatives from requirements definition through delivery.
- Create prioritize and communicate the roadmap for your team. Be the goto expert and leader for new product enhancements.
- Collaborate with Sales Support clients and other TPMs to define the teams backlog working through cross team dependencies as required.
- Lead initiatives through to delivery supporting delivery of initiatives with minimal support & guidancefrom Group Product Manager.
- Translate customer needs into functional and nonfunctional requirements workflow diagrams epics user stories acceptance criteria and other suitable artefacts to support development.
- Collaborate with other TPMs Architects UI/UX and Team Leads to drive requirements through the design phase.
- Work with Engineering and other departments to actively seek feedback remove obstacles blocking progress and ensure program is within schedule.
- Attend daily standups grooming sprint planning demos retrospectives and other team meetings with your Agile team(s). Prioritize and groom team(s) backlog.
- Create work estimates track progress and report status in the form of burn up/down charts and dashboards.
- Support Marketing Sales Provisioning Professional Services Technical Documentation Training and Technical Support throughout the release process with training documentation announcements and other release activities.
About you:
- 4/6 years of experience as a Technical Product Manager or Product Owner.
- Experience working within a Financial Services regulated environment and/or similar compliance disciplines.
- Experience with Agile and Scrum development methodologies.
- Strong requirement elicitation analysis domain modelling use case modelling workflow design and documentation skills.
- Degree in Engineering Computer Science or related technical field.
- Ability to communicate effectively with both technical and nontechnical individuals.
- Flexible and practical problem solver able to work effectively in a growing organization.
- Experience with a SaaS messaging or enterprise software company and/or background in software engineering preferred.
What you can expect:
At Global Relay theres no ceiling to what you can achieve. Its the land of opportunity for the energetic the intelligent the driven. Youll receive the mentoring coaching and support you need to reach your career goals. Youll be part of a culture that breeds creativity and rewards perseverance and hard work. And youll be working alongside smart talented individuals from diverse backgrounds with complementary knowledge and skills.
Global Relay is an equalopportunity employer committed to diversity equity and inclusion.
We seek to ensure reasonable adjustments accommodations and personal time are tailored to meet the unique needs of every individual.
We understand flexible work arrangements are important and we encourage that in our work culture. Whether its flexibility around work hours workstyle or lifestyle we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.
To learn more about our business culture and community involvement visit www.globalrelay.
Required Experience:
IC
Employment Type
Full Time
