Tech Workforce Management - Senior Associate
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Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS Internal Firm Services OtherManagement Level
Senior AssociateJob Description & Summary
What does this role aim to achieve in the firm/what impact does the role createA career in Resourcing and Deployment within the Delivery line of service will provide you with the opportunity to work in cross business units and help our network be even more agile in the ever evolving markets we work with providing the right people on the right projects at the right time.
As a Resourcing Senior Associate youll work as part of a team of problem solvers helping to solve complex business issues from strategy to . Youll focus on ensuring that resources of suitable skills and caliber are available for tasks and activities as required.
Roles and Responsibilities:
Daily tasks and delivery expectation
Support the allocation of CSS to client engagements ensuring alignment with the firms strategic priorities and planned business metrics.
Participate in continuous planning activities proactively managing and scheduling resources to meet Firm utilization targets focusing on staff leverage and peak season metrics.
Gather information on staff career planning/goals strengths and areas of opportunity to aid in allocating the right staff to the right client at the right time.
Assist in resolving unassigned clients and reallocations for new joiners and leavers.
Create standard productivity reports and provide recommendations on workload balancing improvement of utilization and other necessary actions.
Proactively manage and analyze staff availability communicating with regional counterparts to promote sharing resources across business units and territories.
Create and analyze monthly financial results partnering with local leadership to provide recommendations and solutions on various operational matters including utilization chargeable hours and headcount.
Working knowledge of RM technology including TalentLink Staffing & Deployment supporting assignment planning allocations forecasting and reporting.
Support and deliver training to all staff on the use of TalentLink modules and timesheet management systems.
Leveraging tools from Onboarding teams to support the integration of all types of workforce into their respective teams and to the firm.
Expected Skills:
Specific learned abilities or technical skills
experience in the tech landscape (e.g. software developers data analysts cybersecurity specialists).
Computer literate with strong working knowledge of Excel. Power BI knowledge an advantage
Strong relationship & stakeholder management experience; ability to interact with people at all levels and able to influence challenge and negotiate effectively
Expected Competencies:
Values behaviors & attitude
Highly organised with exceptional attention to detail
A willingness to get in the detail of what is going on in your team but also to see the wider picture
Hands on approach with ability to juggle several tasks at once
Demonstrate an ability to work on detail and identify discrepancies in short timescales
A diligent and conscientious approach to carrying out work is essential
Proactive and creative approach to problem solving
Outgoing personality with a positive outlook and a strong teamworking bias
An ability to understand different working styles approaches and audiences. In response adapting correspondence conversations and tactics accordingly
Required Language Skills:
Proficient in written and spoken English. Arabic is a plus
Minimum Education and Specific Qualification:
Bachelors degree in related field.
Years of
Experience:
3 to 5 years of workforce planning resourcing recruitment or project management experience ideally from within professional services or a corporate environment.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Performance Management Business Reporting Communication Conflict Resolution Coordinating Staff Creativity Data Analysis Demand Management Development Collaboration Embracing Change Emotional Regulation Empathy Human Resources (HR) Report Inclusion Intellectual Curiosity Learning Agility Optimism Project Resource Allocation Project Resource Management Resource Allocation Resource Identification 15 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Up to 20Available for Work Visa Sponsorship
NoGovernment Clearance Required
YesJob Posting End Date
Required Experience:
Senior IC
Employment Type
Full-Time
