Coordinator of Financial Aid Systems and Technology
Coordinator of Financial Aid Systems and Technology
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Coordinator of Financial Aid Systems and Technology
Reporting Relationship: Assistant Director of Technology Financial Aid
Unit: National & Global
Department: IWU Financial Aid
Campus Location: NGM Building Marion IN
In addition to possessing federal state and institutional financial aid administrative knowledge the Coordinator role serves students and peers in an enhanced technical function. This technical role requires systems knowledge and technical aptitude for working effectively with data and systems that support the overall work of the financial aid office. It involves ongoing maintenance and monitoring of all electronic records transmissions and oversight of all financial aid office data and systems tools and solutions. Strong analytical and problemsolving skills are needed for ongoing system support along with the ability to communicate technical information clearly via various communication channels. The ability to design timely solutions related to accessing information and data relevant to the needs of the financial aid office is highly valued in this position.
Duties and Responsibilities
- Fulfills Financial Aid Counselor roles functions and expectations as needed by the financial aid office
- Monitor the import/export of files and processes related to data communications with the U.S. Dept. of Education and other federal and state agencies
- Coordinates with Assistant Director of Technology Financial Aid and IWUMarion Information Specialist to ensure technical procedures used work cooperatively for both National & Global and IWUMarion campuses
- Maintains updates and enhances the use of Microsoft Office (primarily Excel) tools Colleague by Ellucian software and any other technology tools and software used for business processes
- Creates and provides information reports and queries using MS Query MS Excel MS Access Power BI Smartsheets Colleague by Ellucian and other reporting and data analysis tools
- Assists with fund reconciliations and troubleshoots student aid delivery tasks as needed
- Troubleshoots issues with software and hardware systems and serves as liaison with University Information Technology and/or Assistant Director of Technology Financial Aid as needed
- Provides support for letter generation process and all technical needs of the document imaging system
- Work in conjunction with Director Assistant Directors and Coordinators to manage and create documentation of office procedures related to technology tools
- Ensures the accuracy of the IWU Financial Aid portal and financial aid information on the IWU website
- Assess how the implementation of new technology systems (e.g. Salesforce) by other N&G departments impact financial aid processes/systems and make adjustments accordingly
- Provides training on new technology and efficiencies for the financial aid counselor role
- Attend pertinent workshops and/or conferences related to financial aid technological needs
- Requires some evening work and occasional travel; represents the office in outreach events as needed
- A universityissued laptop computer is provided due to the occasional need to work remotely as required or permitted by supervisor and when it enhances office productivity
- Other duties as assigned
Qualifications:According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
- Bachelors degree required
Experience
- Demonstrated ability to work effectively with individuals from diverse communities and cultures
- Minimum of three 3 years financial aid experience at IWU or another college/university or demonstrated Coordinatorlevel proficiency
- Student financial aid administration experience or ability to thoroughly acquire
- MS Query MS Access MS Excel Power BI Smartsheets and other report writing and data analytics experience desired
- Experience working with the Colleague by Ellucian software desired
Required Skills
- Knowledge of federal state and institutional student financial aid administration
- Demonstrable aptitude for accuracy and attention to detail
- Analytical and problemsolving skills
- Ability to take the initiative in developing solutions
- Professionalism and excellent interpersonal and communications skills
- Strong organizational skills and time management skills
IWU Kingdom Diversity Statement
IWU in covenant with Gods reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living teaching and learning which exhibits honor respect and dignity. Acknowledging visible or invisible differences our community authentically values each members earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christs commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion 42 U.S.C. Sections 2000e1 and 2000e2.
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position. Employees will be required to follow other jobrelated instructions and to perform other jobrelated duties requested by their supervisor in compliance with Federal and State Laws.
Required Experience:
IC
Employment Type
Full-Time
