Sr Operation Executive
Sr Operation Executive
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Job Description
Position Overview:
We are seeking a motivated and experienced Senior Operations Executive to join our dynamic travel team. This key role ensures the smooth of travel services for our clients by managing hotel bookings cab arrangements vendor coordination and delivering exceptional ontour support. If you thrive in a fastpaced environment excel in multitasking and have outstanding communication and organizational skills we want to hear from you.
Key Responsibilities:
Booking Management:
- Oversee hotel and cab bookings ensuring cost efficiency and alignment with client preferences.
- Negotiate and manage contracts with hotels and transport providers to secure favorable terms.
- Maintain a comprehensive vendor database for streamlined service delivery.
Vendor Coordination:
- Develop and maintain strong vendor relationships for reliable and timely service.
- Confirm bookings and address changes or cancellations with vendors efficiently.
- Monitor vendor performance and provide constructive feedback for improvement.
Client Support:
- Serve as the primary contact for clients during their tours addressing queries and resolving issues promptly.
- Communicate itinerary updates and changes to clients proactively for a seamless experience.
- Offer 24/7 support during tours for emergencies or unforeseen situations.
Operational Efficiency:
- Collaborate with sales and itinerary planning teams to meet client requirements.
- Prepare and share detailed itineraries with clients before travel.
- Ensure adherence to company policies and procedures in all service operations.
If you are passionate about travel and excel in organization and problemsolving apply now to join our team and make a meaningful impact!
Requirements
- Education: Bachelors degree in Travel Management Business Administration or related fields.
- Experience:14 years in travel operations with expertise in hotel and cab bookings.
- Strong knowledge of travel industry trends and vendor networks.
- Exceptional negotiation communication and interpersonal skills.
- Ability to work under pressure and multitask effectively.
- Proficiency in travel management software.
- Availability for oncall client support during tours.
Benefits
- Join a dynamic and enthusiastic team at a rapidly growing travel agency.
- Enjoy a competitive salary package with performancebased incentives.
- Benefit from subsidized meals.
- Gain exciting opportunities to travel.
Required Experience:
Senior IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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