Senior Account Manager
Senior Account Manager
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Job Description
Who we are
At CarGurus (NASDAQ: CARG) our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then our history of innovation and gotomarket acceleration has driven industryleading growth. In fact were the largest and fastestgrowing automotive marketplace and weve been profitable for over 15 years.
What we do
The market is evolving and we are too moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing purchase and delivery of a new one. Today tens of millions of consumers visit CarGurus each month and 30000 dealerships use our products. But theyre not the only ones who love CarGurusour employees do too. We have a peoplefirst culture that fosters kindness collaboration and innovation and empowers our Gurus with tools to fuel their career growth. Disrupting a trilliondollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role Overview
The Account Manager (AM) role leads the success retention and growth of their book of business throughout the customer lifecycle. An AM has a positive relationship with both internal (Account Executives) and external (Dealer Partners) stakeholders. As the primary contact for dealers and dealer groups AMs are responsible for providing an effective and communicative consultative performance analysis and technical support experience to ensure dealers are getting a positive value from their CarGurus subscription.
What youll do
Account Managers (AM) work closely with Account Executives (AE) to drive growth within the existing customer base through product upgrades new product sales and renewals. Through effective relationship management and proactive engagement the primary objective of an AM is to protect against dealership churn and drive the growth of product and services usage.
What youll bring
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven
- ability to meet deadlines.
- Strong analytical and problemsolving skills.
- Ability to prioritize tasks.
- Ability to function well in a highpaced and at times
- stressful environment.
- Proficient with Microsoft Office Suite or related
- software.
- Account Manage experience is required
- Education & Experience
- Bachelors degree or equivalent
- At least 1 years of related experience required
Working at CarGurus
We reward our Gurus curiosity and passion with bestinclass benefits and compensation including equity for all employees both when they start and as they continue to grow with us. Our career development and corporate giving programs as well as our employee resource groups (ERGs) and communities help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage worklife balance and individual wellbeing. Thoughtful perks like daily free lunch a new car discount meditation and fitness apps commuting cost coverage and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potentialstarting with our hiring process. We do not discriminate based on race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. We foster an inclusive environment that values people for their skills experiences and unique perspectives. Thats why we hope youll apply even if you dont check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LIHybrid
Required Experience:
Manager
Employment Type
Full Time
