SUMMARY:The Hospitality Coordinator is responsible for providing a welcoming and safe environment for all ECHO network members volunteers and guests by overseeing the hospitality services for the ECHO North America Impact Center (NAIC). This position manages the cleaning of campus buildings and coordinates housing food and services for oncampus guests and events.
ESSENTIAL DUTIES AND RESPONSIBILITIES:Cleaning
- Manage cleaning contracts for campus buildings.
- Train coach schedule and supervise housekeeping staff and volunteers.
- Ensure that all buildings are cleaned and properly stocked.
- Complete regular inspections of buildings for cleanliness and safety submitting maintenance requests as necessary for repairs.
- Ensure that laundry is washed after use.
- Ensure housing is reset after each guest departs.
- Oversee organize and maintain inventories of supplies and furnishings.
Food Service
- Organize meals for conferences classes workshops board meetings and special events. This may require occasional work outside normal business hours.
- Help with logistics and planning of lunch events including ordering food and setup.
- Oversee organize and maintain inventories of supplies. Ordering coffee tea and water
- Provide appreciation meals and snacks for work teams or special guests when appropriate.
- Ensure that cooking facilities are safe stocked and properly cleaned and maintained.
Administration
- Maintain housing requests scheduling and invoicing for upcoming guests.
- Ensure that guests are welcomed to campus. This requires occasional work outside normal business hours.
- Occasional airport pickup to help the Learning and Logistics department.
QUALIFICATIONS:- Must subscribe to the ECHO Statement of Faith and possess character traits consistent with ECHOs core values.
- Must be committed to furthering ECHOs mission providing a positive even transformative longterm experience for the volunteers and a welcoming pleasant experience for visitors.
- Must be detailedoriented a good planner meet deadlines and be able to think strategically.
- Must have the ability to delegate and work well in a team environment.
- Must have knowledge of common office software.
- Must have excellent relational skills and be a good communicator.
- Must have excellent relational and time management skills.
- Must have excellent verbal and written communication skills.
REQUIRED EDUCATION AND EXPERIENCE:- A high school diploma or general education degree (GED) is required. Bachelors degree or higher level of education preferred.
- Experience in coordinating meal preparation and/or catering for groups.
- Experience in the cleaning and/or hospitality industries is a plus.
ORGANIZATIONAL RELATIONSHIPS:This position supervises cleaning staff/contracted cleaning services and all volunteers. Works with Volunteer and Media Coordinator as well as Extensions Team Leader to schedule housing for teams and trainings.
WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Usually normal office working conditions and occasional outdoor interaction with staff are. The noise and activity level in the work environment is moderately quiet; however at times the environment can become harried due to unexpected urgent projects and deadline demands. Must have a temperament to work constructively under pressure situations and make volunteers and guests feel welcomed heard and part of ECHOs mission.
PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger handle or feel; and reach with hands and arms. Fine motor skills such as typing the use of a computer mouse and telephone handset are required. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 25 pounds. The employee is required to sit stoop kneel and crouch. Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and ability to adjust focus.
POSITION TYPE AND EXPECTED HOURS OF WORK:This is a parttime position.Approximately 20 hours per week with typical hours falling within MondayFriday 8:00 AM to 5:00 PM. Specific days and times are flexible and will be determined based on employee availability and departmental needs.
TRAVEL:Travel is primarily local during the business day.
OTHER DUTIES:Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
AAP/EEO STATEMENT:ECHO is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act and other applicable federal and state statutes all recruiting hiring training and promoting for all job classifications will be administered without regard to race color ancestry age sex national origin pregnancy or childbirth disability military veteran status genetic information or other applicable status protected by law including state of employment protected classes. It is therefore our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job.
ECHO is a Christian religiousaffiliated organization; and as such is not subject to religious discrimination requirements. ECHOs hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the religion component of the employment discrimination laws for religious organizations and permits them to give employment practice preference to members of their own religious beliefs.
Required Experience:
Senior IC