Job Description Summary
You will work as a Sr. UX/UI Designer for Commercial IT team in creating intuitive experience designs that users engage with when using digital products such as websites Salesforce CPQ Customer Portal Partner Portal and other commercial IT products. You will play a crucial role in creating usercentric designs that enhance the overall user experience across our digital products and platforms.
Your expertise in user research information architecture interaction design and visual design will contribute to delivering exceptional user interfaces and driving customer satisfaction.
Job Description
Roles and Responsibilities:
- Design interface interaction and visual design of web and mobile interfaces.
- Analyze and identify pain points from the users perspective by conducting user research through interviews observations Gemba walks and other research methods.
- Create Personas Journey maps empathy maps and process maps of current and tobe state.
- Inform plan create and own the product design roadmaps of the Commercial systems.
- Generate and select promising ideas based on feasibility desirability and viability.
- Create Sketches Wireframes Mockups and Prototypes ranging from low fidelity to highfidelity based on the needs.
- Produce pixelperfect interactive prototypes Visual style guides Icons and Red lines (Design specifications for developers)
- Present Concepts and designs to the customer for review and iteration.
- Conduct usability and user test to continuously inform the design process and identify areas for improvement.
- Create and manage design pattern libraries style guides or design systems.
- Develop intuitive and visually appealing user interfaces that align with the brand identity and meet usability standards.
- Deliver designs that go together with the device (Desktop/Mobile) and the Frontend framework being used by developers.
- Work together with developers to handoff designs and ensure that right working application is being delivered with right quality.
Qualifications/Requirements:
- Bachelors degree in computer science or STEM Majors (Science Technology Engineering and Math)
- Minimum 8 years of experience as an UIUX designer.
- 2 years of experience with HMTL CSS
- Proficient in using standard design & wireframing tools (Figma Adobe CC Balsamiq) hand drawing whiteboarding and visual communication timebased and interactive prototyping tools (Figma Prototyping Miro Smaply).
- Experience in desktop web and mobile based applications.
- Relevant experience or education in UX Design Product Design Human Computer Interaction Multimedia Graphic Design Industrial Design Software Engineering Human Factors Cognitive Science Psychology or other creative design or human behavioral discipline.
- Design Portfolio Please share when applying for this position.
- Enthusiastic and proactive about collaborating with customers Product Managers Engineers to understand needs and deliver great designs.
- Passionate about learning new technologies new methods and new skills. Have a good understanding of Agile teams practices and principles.
- Ability to communicate all phases of UX design from initial concept through detailed screen designs. Excellent interaction design skills. Experience designing for technical or expert users.
- Detail oriented & Critical thinker.
- Problem solver empathetic and is user centric.
Business Acumen:
Demonstrates knowledge of business products key processes suppliers customers and market/competitors. Understands the competitive landscape regulatory marketing etc.
Creates artifacts to facilitate shared understanding of business benefit for stakeholders
Works to create an understanding of how individual people and things fit within larger structures (like systems or organizations) as well as the relationships between parts of a system and the system as a whole
Leadership:
Continuously measures deliverables of self and team against scheduled commitments. Effectively balances different competing objectives
Synthesizes information presented and can advise on next steps
Goes beyond merely presenting functional information explains the story of the rationale and benefit of their ideas. Uses relevant and appropriate presentation techniques
Creates meaningful stories and twoway communications that drive behavior
Uses an understanding of people (users customers partners colleagues leaders) as a primary motivation for design ideas. Demonstrates the ability to extract and communicate how customer groups are thinking and feeling
Connects ideas and solutions from a broad array of sources such as other businesses coworkers news sources and so on
Understands the value of a disciplined rigorous and transparent approach to problem solving in a collaborative and matrixed environment
Additional Information
Relocation Assistance Provided: No
Required Experience:
Senior IC