Dental Insurance Collections and Billing Specialist
Dental Insurance Collections and Billing Specialist
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
Dental Insurance Collections & Billing Specialist
Treating people like family for over 41 years and creating an experience that exceeds an expectation
Become a part of the dynamic and vibrant team at Babylon Dental Care where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general specialty dental services and Sleep/Airway Disorder treatments Babylon Dental Care is recognized for its commitment to excellence compassion and unmatched patient care. We are currently seeking a Dental Insurance Collections & Billing Specialist to infuse new energy into our Insurance and Finance teams. Our Gateway Plaza location in Patchogue NY is a welcoming and warm environment intentionally designed to promote collaboration and foster creativity. The intention of this role is to create everyday service success while offering opportunities for growth and advancement if desired by the professional.Why Babylon Dental CareWhat you can expect:A fastpaced challenging and exciting work atmosphere where everyone is focused on making you successful and happy in your role.Training! We will train you to become a great Insurance Collections & Billing Specialist and our (very unique) Global Training program allows you to see how/what all departments do to support you in your role. Some of our Insurance Collections & Billing Specialists have moved into roles as Front Desk Team Leads Insurance Department Team Leads Hygiene Coordinator Team Leads and even Practice Administrators.We give plenty of support and were with you every step of the way! You start your BDC journey with a 15 day Global Training and your own Ambassador to walk you through it all. Our intention during the beginning days is to introduce you to BDCs entire service culture mindset and give you customized and or individualized training needed to master your role as an Insurance Coordinator.What we will ask of you:Commitment to Babylon Dental Care and the patients we serve. Teamwork and a willingness to learn every day! This role can be your stepping stone to success and professional growth within our practice! The skys the limit!Our Insurance & Financial departments are very busy so we need someone who is:
- A Caring Legacy: Step into a role where your work directly contributes to a legacy of exceptional dental care and community service. Privately owned we honor all who want to serve.
- Collaborative Practice Environment: Enjoy an environment created to foster and motivate all to learn the basics of service. Our team works together to help one another serve our patients with the highest quality of care. We recognize and appreciate the wholehearted professional you feel called to be.
- Growth and Development: At Babylon Dental Care your professional development is paramount. We invest in each team members growth ensuring that your career flourishes with us.
We expect you to be personally responsible for being ontime and present for every shift you work and always willing to go the extra mile for our patients!Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success but not mandatory. Ability and open to learn our dental software. Strong Dental Insurance knowledge is required for the most success in this role.
- Reliable and team orientated.
- Out of the box thinker and collaborative to support our growth.
- Empathic and compassionate.
- High level of professional presence.
- Ability to multitask in a fast paced environment.
- Open to learn all about technologies that will enhance our patient care and service.
- Self motivated takes initiative without constant direction.
- Calm under pressure strong communicator.
- Strong Mathematical skills.
Heres an example of what a Dental Insurance Billing & Collections Specialist might do in a day:Education:
- Review A/R reports monthly for all accounts (private pay and insurance) for accuracy.
- Follow up with patients and/or adjust A/R accounts as needed to rectify accounts.
- Refer any insurance issues on the A/R to the insurance team.
- Approach insurance department team with any questions about balances after insurance pays claim(s); make necessary notes to account.
- Review balances sent from insurance department after they enter mail and EBT payments daily; research to ascertain if appropriate to send statement to patient/guarantor and send if appropriate.
- Send accurate billing statements every thirty 30 days to all patients with balances.
- Start contacting all patients preferably via phone with outstanding balances of more than fortyfive 45 old; continue contacting at regular intervals and maintain detailed records of all such contact attempts. Enter notes in patient account about any issues.
- When all reasonable collection attempts have failed refer accounts to collection agency or attorney as needed (approval of Practice Administrator and/or COO required).
- Process and enter payments into patient ledger when collected as the result of collection call.
- Produce report for nextday patients with balances and put explanation of balance in patients appointment.
- Accept and resolve all calls from patients regarding billing questions.
- Check emails frequently to maintain communication with patients and teams.
- Review refund requests sent by staff; approve in conjunction with one other team member of financial team (or an administrator)
- Work collaboratively with the entire practice to meet or exceed monthly goals so all can receive their check exercise bonus!
- All other tasks as deemed necessary by the administration team and/or COO.
Babylon Dental Care Perks:
- High school or equivalent (Required).
- College degree preferred.
Are you ready to make a tangible difference in peoples lives contribute to a meaningful legacy and grow your career in a supportive and dynamic environment If so Babylon Dental Care is waiting for you. Join us in our mission to not just care for smiles but to create them within our community and our team. Apply today and embark on a journey where your work truly matters.Visit our website to learn more about our organization and the exciting opportunity to be part of a team that is dedicated to providing exceptional dental care and exceeding patient expectations.Also get a firsthand view of what its like to be a member of our team by watching video interviews with our team members on Youtube/BabylonDentalCareGSBWe look forward to meeting you!
- Competitive Compensation: Earn $25 to $28 per hour reflective of your skills and dedication.
- Comprehensive Benefits: Enjoy paid holidays personal time off sick time (as per NYS law) health insurance options available a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one as per NYS and the Practice extends PTO within year one.
- Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.
Compensation: $25.00 $28.00 per hour
At Babylon Dental Care we foster a collaborative work environment where are team members are supported and recognized for being whole hearted professionals connecting with our patients while delivering superior dental care. We believe our team is our greatest asset and we invest in each and every members personal and professional development. In all we do we embrace and demonstrate our core values... if they resonate with you we welcome the opportunity to meet you!
OUR CORE VALUES
TEAMWORK
We create a culture of teamwork in which staff members willingly help one another reach their potential for the greater good of BDC and our patients.
GROWTH MINDSET
We foster an environment that welcomes and supports creativity and intelligence allowing the individual and company to continually grow and improve.
SERVING
We are committed to serving our patients and one another with genuine respect in a warm and inviting atmosphere.
QUALITY
our focus is a commitment to excellence in all that we do resulting in superior quality of service.
OVER DELIVER
We are passionate about giving more in value to our patients our community and our practice that what we expect in return.
ETHICAL
We trust one another to be ethical and act with honesty and integrity at all times.
FUN
Smile laugh and bring positive energy to our jobs.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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