Customer Support Non Voice Process For FRESHERS ONLY
Customer Support Non Voice Process For FRESHERS ONLY
Posted on :
11-04-2025
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1 Vacancy
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Job Description
HiringforaNonVoice Email process for a RenownedBPOClient @Kolkata
AboutClient
Ourclient is anAmericanbusinessservicescompanyspecializingincustomerengagementandbusinessperformance.
JobTitle: Process Associate
Looking for any UG/Graduate/Freshers can apply.
Only freshers candidates can apply if you have worked even for 1 month in a company where you used to get PF then you cannot apply. The Candidate should be a complete fresher.
PLEASE DO NOT APPLY IF YOU ALREADY GOT PF OR ESIC FROM ANY OTHER COMPANY.
Salary :15.5k in hand
Only freshers candidates can apply if you have worked even for 1 month in a company where you used to get PF then you cannot apply. The Candidate should be a complete fresher.
PLEASE DO NOT APPLY IF YOU ALREADY GOT PF OR ESIC FROM ANY OTHER COMPANY.
Salary :15.5k in hand
Requirements
- As aCustomer Care Professional you will be responsible for evaluating and analysing account information and recommending tailored solutions to our customers reinforcing the benefits of the Brand by providing relevant offers that deepen customer engagement with our products and services.
Build meaningful relationships through consultative questioning to ensure added value for the customer.
Handling calls from customers requiring assistance on billing doubts and clarification.
Provide a tailored resolution on all calls applicable based on client needs.
Ensure highest level of customer service and satisfaction delivered on all calls (within / outside the support boundary).
- ExcellentEnglishbothverbalandwrittencommunicationskills.
- Knowledgeofcustomerserviceprinciplesandpractices.
- Candidate should have at least taken 2nd dose of vaccination mandatory.
UG/GRAD both can apply.
Freshers only can apply.
Shift:5 days Rotational Shifts that includes NightShift.
WorkLocation: Kolkata
WeekOff:2DayRotationalweekoff
WorkfromOffice
Benefits
Cab facility Incentives Allowance.
Employment Type
Full-Time
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