Managed Device Solutions Principal Solution Architect
Managed Device Solutions Principal Solution Architect
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Job Description
Description
JOB DESCRIPTION
HPs vision is to create technology that makes life better for everyone everywhere every person every organization and every community around the globe. With the heart creativity and energy of a startup and the brain muscles and determination of a Fortune 100 corporation we continue to deliver groundbreaking new technologies to build on our 80 year legacy of innovation.
The way companies manage their IT printing and device portfolios has fundamentally changed in the last several years with COVID accelerating the move to a hybrid work environment and AI introducing new opportunities for changing how we work. For IT and business owners this means a dramatic shift in managing devices. HP is at the forefront of creating services for the hybrid world enabling intelligent and proactive support for both endusers and IT managers that speeds up setup reduces downtime improves productivity enables sustainable reuse of devices from PCs to printers and drives a step change in employee experiences.
The Managed Device Solutions Solution Architect holds a pivotal technical leadership role responsible for architecting the managed device solution roadmap of capabilities for end users and IT managers. This role helps customers modernize the management of their fleet to reduce cost improve quality and drive improved workforce experiences. This role reports into the Solutions Management team within the Managed Solutions business in HP Solutions. This role sets technology direction and drives solutioning activities across a global team of technical resources from multiple functions such as Managed Services Professional Services IT and Sales to deliver managed device solution capabilities globally and at scale. This includes using technical expertise to craft scalable flexible resilient and secure solutions that drive a step change in the management of devices.
The Managed Device Solutions Solution Architect has deep technical expertise in end user computing and a proven track record of developing and executing products and solutions. This role requires an understanding of technology trends market landscape and HPs portfolio to convert our solutions into differentiated value propositions. This role also requires someone who has excellent communication skills to interact with key opinion leaders customers business units IT and sales teams and accelerate adoption of our managed device solutions.
The Managed Device Solutions Solution Architect is a thought leader internally and externally to share perspectives on transforming the workplace and embracing the Future of Work through managed device solutions. This includes playing a lead role in educating sharing best practices presenting at events publishing white papers blogs and running customer enablement sessions.
RESPONSIBILITIES:
Drives innovation advocates best practices and aligns managed device solutions for higher business value; articulates customer business value and collaborates with peers to define the vision and desired services.
Architects managed device solution capabilities to meet customer needs and goals by integrating valueadded services designed to be secure reliable efficient costeffective and sustainable
Leads and coordinates intertower capabilities linkage and optimization and directs governance activities and highlevel reviews.
Identifies potential risks associated with the proposed solutions and orchestrates the broader HP team to address technical blockers and works with other key stakeholders to resolve nontechnical issues. Develops a way forward in complex and ambiguous situations with an innovative approach and durable design.
Provides mentorship and guidance to presales and sales technical communities ensuring the realization of endtoend managed device solution development and delivery. Leads external architect community events and shares learnings with internal teams.
Builds relationships with key IT and business executives and stakeholders communicates technology value addresses CXO issues and defines and guides negotiation practices of technical contract elements used in client negotiations; acts as a trusted technical advisor ensuring problem resolution and customer satisfaction.
Evangelizes and promotes adoption of managed device solutions across sales account teams
Conducts market research and stays current on technology trends to develop a managed device solution roadmap that is valued by customers and differentiated in the market.
Supports Managed Device Solution Product Managers in developing and executing product GTM strategy
Supports Managed Device Solution Product Manager in managing P&L for managed device solutions including driving top line revenue double digit growth and bottom line efficiency
Serves as trusted advisor in Csuite/exec level technical discussions about HPs managed device solution capabilities (requires deep knowledge of end user computing and ability to communicate at executive and practitioner level)
Provide thought leadership internally and externally on end user computing and how HP managed device solutions will transform the future of work
SKILLS
Proven success and expertise in architecting innovative enterprisewide solutions primarily in clientfacing roles
Contributes innovative ideas exercising independent judgment to solve unique and complex problems impacting customers.
Ability to lead the design creation and delivery of solutions across crossfunctional teams. Proven technical leader in delivering quality solutions
Reviews and evaluates product designs and project activities for compliance with key industry standards.
Creates plans for integration and update into architecture while effectively communicating the proposal and results and negotiating options at business unit and executive levels.
Proactively identifies and evaluates new technologies innovations and partner relationships for alignment with strategy roadmap and business value. Passionate to innovate and continuously improve and enhance our offer to the market
Passionate about new industry trends developing new solutions and staying ahead of the curve
Proven track record of building deep technical relationships with senior technical executives and growing managed services consumption share in large or highly strategic accounts
Leverages recognized domain expertise business acumen and experience to influence decisions of executive business leadership partners and industry standards groups.
Experience giving presentations to executive audiences and linking technical solutions to business outcomes
Role model in working across multiple key stakeholders and teams to get buyin for technical roadmaps and new innovations
Strong leader who takes ownership and delivers results to a high bar acting as a mentor across the organization as a senior technical leader. Guides and mentors staff members on product design innovation and excellence.
Ability to manage high demand and complexity and multiple competing priorities
Working knowledge of Agile development SCRUM and product lifecycle management
Possess strong leadership business and technical skills
o Ability to analyze market & develop insights to inform managed device solutions technical strategy
o Ability to develop differentiated solutions across the managed device solutions portfolio
o Experience as a strong technical leader within end user computing leading groups and teams toward achieving a common vision
EDUCATION/WORK REQUIREMENTS
Fouryear or Graduate Degree in Technical studies Computer Science Engineering Business Information Technology or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 10 years of work experience within end user computing preferably in technical/consultative selling solution architecture or product/solution/software development in a clientfacing role
Strategic thinking and strong background strong bias for delivering results
KNOWLEDGE AND SKILLS
Agile
APIs
Automation
Business Requirements
Security
Cloud Computing
Computer Science/Engineering
Customer Success Management
Data Analysis
Monitoring and Support
Enterprise Architecture
IT Infrastructure and Operations
New Product Development and Management
Product Lifecycle Management
Presales
IT Services and Service Management
Sales Process
Sales Prospecting
Solution Architecture
Software As A Service (SaaS)
CROSSORG SKILLS
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Resilience
Strategic Thinking
The base pay range for this role is $115850 to $178400 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location jobrelated knowledge skills and experience.
Benefits:
HP offers a comprehensive benefits package for this position including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies including;
- 412 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave US benefits overview
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.
Job
ServicesSchedule
Full timeShift
No shift premium (United States of America)Travel
Not SpecifiedRelocation
NoEqual Opportunity Employer (EEO)
HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If youd like more information about HPsEEO Policyor your EEO rights as an applicant under the law please click here:Equal Employment Opportunity is the LawEqual Employment Opportunity is the Law Supplement
Required Experience:
Staff IC
Employment Type
Full-Time
