Associate Manager - Channel Partnerships
Associate Manager - Channel Partnerships
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Job Description
Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a newage digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
Roles and Responsibilities:
This position will be for an Associate Manager Role (Farming) in IC Capacity with a focus on partnerships accounts PanIndia and Pan Industry :
Primary:
- Account Management: Develop account plans for assigned partner portfolio outlining objectives strategies and tactics to drive retention and growth.
- Relationship Management: Develop deeper working relationships with partners to ensure a seamless experience for partners and alignment b/w partner goals and company objectives.
- Retain and grow the assigned portfolio by analyzing partner needs identifying opportunities as well as risks and implementing targeted initiatives to mitigate churn.
- Maintain/develop a deep understanding of the core products (Payment Gateway and other payments products such as PP PL etc.
- Should have/build deep level understanding of payments/ fintech markets demands and trends
- Should have the ability to negotiate with clients who are using competition and handle objections with ease
- Use sales tools effectively to drive maximum sales and reporting efficiency
- Understand and work towards teams/organizations objectives at all times
- Display agility customer centricity and efficient crossfunctional working to ensure a seamless partner experience
- Be the single point of contact for given partners and act as an escalation point to drive resolution in a timely proactive manner
This is a sales based role with clear and strong bias for result orientation.
Mandatory Qualifications:
- Must have 24 years of sales experience in SaaS or in a B2B setup.
- Experience with the fintech industry would be preferred.
- Experience of handling a partnerships role/affiliate program is preferred.
- Strong communication skills (written and verbal) and technical aptitude.
- Strong interpersonal skills and an ability to build rapport with customers.
- Must be a handson self motivated and resultsoriented person with strong problemsolving skills.
- Organized and reliable; able to work independently with direction available as per need.
- Should have the ability to present and share insights to the senior management.
Required Experience:
Manager
Employment Type
Full Time
