Assistant Manager Policy Management
Assistant Manager Policy Management
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Job Description
Supporting managers from higher reporting lines by leading directly teams that provide services to a variety of stakeholders and acting as the primary point of contact from an operational and process perspective.
DISCOVER your opportunity
What will your essential responsibilities include
Managing a team of colleagues motivating and developing them working on employee development effectively.
Managing teams workload and capacity. General reporting capabilities including control of the portfolios if needed.
Overseeing process flow between parties involved (i.e. UW brokers CC MO other ESS teams etc.. Supervising agreed performance metrics.
Proactive problemsolving to balance and manage client/broker expectations with internal service standards.
Building effective relations with stakeholders (MO/UW) to timely resolve escalated transactions and supporting in improving performance. Acting as crossfunctional liaison to ensure excellent level of collaboration.
Organizing team in an effective manner and ensuring succession planning. Conducting 1:1s and regular team meetings for responsible span and concluding with final performance discussion.
Getting actively involved in hiring as and when required.
Organizing and coordinating quality checks. Preparing training plans for team members both: new joiners and regular employees. Ensuring documentation of processes is always up to date. Getting involved in production as and when required.
Getting involved in planning and working with managers to align the transition and ensuring seamless of this transition.
Participating in projects within the domain and Ins Ops and always looking for improvement opportunities along with overseeing CI target completion progress.
You will report to Senior Manager Policy Management.
SHARE your talent
Were looking for someone who has these abilities and skills:
Required Skills and Abilities:
External candidatewith relevant years of proven managerial experience.
Internal candidate with relevant years of AXA XL experience including quasimanagerial assignments.
Ability to manage the teams with little supervision.
Excellent written and verbal communication skills.
Good knowledgeof policy management tools and procedures.
Good stakeholder management prioritization and planning skills.
Desired Skills and Abilities:
Any knowledge of Specialty/Property/Casualty and commercial Insurance will be an added value.
AXA XL the P&C and specialty risk division of AXA is known for solving complex risks. For midsized companies multinationals and even some inspirational individuals we dont just provide re/insurance we reinvent it.
How By combining a comprehensive and efficient capital platform datadriven insights leading technology and the best talent in an agile and inclusive workspace empowered to deliver top client service across all our lines of business property casualty professional financial lines and specialty.
With an innovative and flexible approach to risk solutions we partner with those who move the world forward.
Learn more at axaxl
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender sexual orientation age ethnicity and origins marital status religion disability or any other protected characteristic.
At AXA XL we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. Thats why we have made a strategic commitment to attract develop advance and retain the most diverse workforce possible and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. Its about helping one another and our business to move forward and succeed.
- Five Business Resource Groups focused on gender LGBTQ ethnicity and origins disability and inclusion with 20 Chapters around the globe
- Robust support for Flexible Working Arrangements
- Enhanced family friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl/aboutus/inclusionanddiversity. AXA XL is an Equal Opportunity Employer.
Sustainability
At AXA XL Sustainability is integral to our business strategy. In an everchanging world AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 202326 Sustainability strategy called Roots of resilience focuses on protecting natural ecosystems addressing climate change and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems the foundation of a sustainable planet and society are essential to our future. Were committed to protecting and restoring nature from mangrove forests to the bees in our backyard by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather increasing temperatures and rising sea levels cause both social inequalities and environmental disruption. Were building a net zero strategy developing insurance products and services and mobilizing to advance thought leadership and investment in societalled solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. Were training our colleagues engaging our external partners and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them known as AXA XLs Hearts in Action programs. These include our Matching Gifts program Volunteering Leave and our annual volunteering day the Global Day of Giving.
For more information please see axaxl/sustainability.
Required Experience:
Manager
Employment Type
Full-Time
