Trintech is expanding its Cloud Operations team. Do you enjoy tackling problems that are difficult to solve Do you envision yourself accelerating your career as a leader on a technology team committed to delivery of worldclass cloudbased SaaS solutions being transformed by AI Are you meticulous in your attention to detail Are you excited by working on small teams of truly smart people who take their commitments seriously while having fun at work every day If so you might be a good fit in our innovative highenergy work environment.
Trintechs Cloud Architect is responsible for prototyping designing and implementing the infrastructure required to deliver SaaS services to global customers. Services span over 10 products delivered from more than 8 data centers. Some work will be hands on. This will require collaboration across Product Engineering Operations and InfoSec teams to document business needs and technical requirements evolve solutions drive efficiency and maintain excellence. Striking a balance that considers security performance availability scalability and cost will be key to success. Breadth and depth of technical expertise across multiple domains and strong communication skills are required.
What Youll Do
- Lead collaboration across teams to elicit document and evolve business needs and technical requirements. This includes working daily with stakeholders from Product Engineering Quality Assurance (QA) DevOps Database Administration (DBA) and Site Reliability Engineering (SRE) teams.
- Deliver solutions for integrations a data platform business intelligence (BI) generative AI and Large Language Model (LLM) adoption across a FinTech portfolio deployed in public and private cloud data centers to support more than 4200 global customers.
- Design cloud infrastructure and SaaS solutions. Evaluate and balance tradeoffs between security compliance availability performance scalability and cost.
- Clearly articulate the implications of design decisions across relevant dimensions to stakeholders with varying levels of business acumen and technical expertise.
- Evaluate and recommend technologies vendors and cloud providers. Lead POCs to select best of breed technologies and tools to support ITIL and agile processes.
- Define patterns for single and multitenant SaaS services and product components. Examples include public and private cloud single and multi tenant and varied expansion patterns (e.g. one per world / region / data center / customer etc..
- Create and maintain technical artifacts. Establish a reference architecture to facilitate adoption across teams supporting multiple product lines.
- Identify opportunities for improvements in efficiency automation and quality. Leverage and evolve enterprise toolsets such as the following:
- Desired State Configuration (DSC) Ansible Puppet or Chef;
- Security Incident and Event Management (SIEM) Splunk and SumoLogic;
- Application Performance Management (APM) AppDynamics or Dynatrace;
- Network and Database monitoring Solarwinds or LogicMonitor; and
- IT Service Management (ITSM) ServiceNOW or Remedy.
- Assist in planning and of multiyear roadmaps to migrate customers products and services to new technologies architectures and cloud providers.
- Maintain technical expertise across domains including web and SaaS applications; public and private cloud compute; traditional and softwaredefined networks and storage; and workloads in Kubernetes containers and virtual machines.
Requirements
- Bachelors Degree in Computer Science Information Systems Electrical Engineering or a related field preferred.
- Excellent written oral and interpersonal communication skills. Demonstrated proficiency creating technical artifacts and/or documentation.
- 710 years of experience supporting cloud infrastructures and/or SaaS applications throughout the full Systems Development Life Cycle (SDLC).
- 510 years of experience supporting a 24x7 production environments including cloud compute storage networking and/or data center operations.
- Demonstrated proficiency with some programming and/or scripting languages (e.g. Java C# .NET BASH PowerShell Python).
- Experience supporting a range of web (IIS Apache Tomcat) database (SQL NoSQL) and virtualization technologies (Kubernetes containers VMs).
- Experience with public cloud services (AWS or Azure) and/or VMware private cloud data center environments (ESXi vCenter NSX vSAN SRM etc..
- Ability to support products developed using multiple programming languages (Java .NET C Python) and operating systems (Windows Linux).
- Ability to utilize enterprise ticketing systems and tools (ServiceNOW JIRA Azure DevOps GitHub SVN).
- Relevant technical (Microsoft Amazon VMware CISSP etc. and nontechnical (ITIL ACP PMP etc. certifications are a plus.
What We Offer
- Open Time Off
- Hybrid and remote work options
- Comprehensive healthcare and wellness programs
- 100 companypaid volunteer time
- 401k with a company match
- Pet Insurance
- Tuition/Continuing Education reimbursement program
At our core Trintechers stand committed to fostering a culture rooted in our core values Humble Empowered Reliable and Open. Together these values guide our actions define our identity and inspire us to continuously strive for excellence in everything we do.
Should you require (or need) accommodations throughout any stage of the recruitment process please provide your requirements to and we will work with you to accommodate your needs.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Trintech Inc. is a participant in the federal EVerify program. This program allows employers to confirm the eligibility of their employees to work in the United States through an electronic verification process.
As required by law we will verify the identity and employment eligibility of all persons hired to work at Trintech. For more information about EVerify including your rights and responsibilities please visit www.everify