Technical Operations System Administrator
Technical Operations System Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
The Gogo Technical Operations System Administrator is responsible for provisioning installation/configuration operation and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware operating systems software systems and related procedures adhere to organizational policies.
This individual is accountable for the following systems: VMware Linux and Windows systems that support Gogos Core Services infrastructure. Responsibilities on these systems include systems administration engineering and provisioning operations and support security compliance maintenance and research and development to ensure continual innovation.
COME ON BOARD THE GOGO TECHNICAL OPERATIONS TEAM!
How will you make a difference
Systems Engineering Provisioning and Development
- Engineer system administrationrelated solutions for various project and operational needs
- Install new / rebuild existing servers and configure hardware peripherals services settings directories storage etc. in accordance with standards and project/operational requirements
- Ensure systems are hardened against vulnerabilities and potential security related issues
- Develop and maintain installation and configuration procedures
- Contribute to and maintain system standards
- Research and recommend innovative and where possible automated approaches for system administration tasks
- Identify approaches that leverage our resources and provide economies of scale.
- Generate automated processes for SD support personnel and servicerelated provisioning of valueadded services
Operations and Support
- Perform daily system monitoring verifying the integrity and availability of all hardware server resources systems and key processes reviewing system and application logs and verifying completion of scheduled jobs such as backups
- Execute regular security monitoring to identify any possible intrusions
- Run daily backup operations ensuring all required file systems and system data are successfully backed up to the appropriate media recovery tapes or disks are created and media is recycled and sent off site as necessary
- Complete regular file archival and purge as necessary
- Create change and delete user accounts per request
- Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies
Maintenance
- Follow change management processes and controls to ensure systems availability
- Communicate outage & change notifications to appropriate resources
- Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary
- Upgrade and configure system software that supports Satcom Direct infrastructure applications per project or operational needs
- Maintain operational configuration or other procedures
- Report on performance to support capacity planning
- Conduct ongoing performance tuning hardware upgrades and resource optimization as required. Configure CPU memory and disk partitions as required
- Create update and maintain system and technical support documentation
- Provide training and documentation to helpdesk and other support staff
Qualifications
- Associate or Bachelors Degree or equivalent work experience
- 46 years of System Administration experience
- 46 years experience with VMWare ESXi JSON MySQL/MariaDB etc.
- 5 years experience in embedded system development on Linux on x86 ARM or PPC architectures
Required Skills Talents & Experience
- Experience with IP networking
- Has worked with Bash/Unix Scripting Python Perl TCL etc.
- Proficient in Microsoft Office Suite including Microsoft Word Excel PowerPoint Outlook Microsoft CRM and ADP payroll systems a plus
- Effective and confident decision making and problemsolving skills especially under time constraints
Preferred Skills Talents & Experience
- Strong oral and written communication skills
- Excellent Customer Service Skills
- Detail Oriented
- Selfmotivated and ability to work independently
- Ability to multitask
- Must be organized
- Must have the desire and ability to work in a fastpaced environment with minimal supervision
- Ability to be diplomatic and maintain a high level of confidentiality
- Team player
Equal Pay Disclosure(s)
Base Pay:
100000..00 USD AnnualTarget Annual ShortTerm Incentive:
Bonus Plan at 10 of Annualized Base Pay)Eligible for Incentive Stock Program:
YesBenefits:
Gogo offers competitive benefits including medical dental and vision coverage with plans that can fit each employees needs. We offer an immediate vesting 401k plan paid time off and volunteer time off. Employees have the option to participate in an Employee Stock Purchase Plan. Visit the Careers page on our website for more information atwww.gogoair/careers.
Gogo is an Equal Opportunity and Affirmative Action employer working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity.
Qualified candidates will beconsidered for employment regardless of race color religion age sex national origin marital status medical condition or disability.
The EEO is the law and is availablehere. Gogoparticipates in EVerify EnglishandSpanish. Right to Work Statement(EnglishandSpanish.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
