The Sales Coordinator is responsible to support the sales and marketing department in optimizing revenue and bookings for the hotel.
Required Experience and Education:
High School Diploma or Equivalent
Experience in administrative functions telephone email and filing systems
Proficient in Microsoft Office or similar computer applications
Preferred Experience and Education:
Bachelors degree in business marketing or related field or
Associates degree with two years experience in an administrative role
One year experience in hospitality or
Two years of progressive experience in a hotel environment
Experience with Marriott CI/TY
Experience with brands Light Speed PMS and sales related applications
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working.
- Approach all encounters with guests and employees in an attentive friendly courteous and serviceoriented manner.
- Maintain organized and accurate filing system on all accounts including complete file on each active prospective or buying account and trace file for future activities.
- Maintain regular attendance in compliance with service standards as required by scheduling which will vary according to the needs of the hotel.
- Comply with standards and regulations to encourage safe and efficient hotel operations.
- Keep immediate supervisor informed of all matters requiring their attention.
- Correspond with prospects and clients and answer any questions about the hotels venue options rates room types packages or promotions.
- Send proposals and/or invoices accurately timely and professionally.
- Perform research functions on competitive hotels venues clients trends and prospects.
- Gather and assemble sales collateral and correspond with clients.
- Enter retrieve or reconcile rooming lists event orders or other information in customer relationship management systems.
- Any and all other duties as assigned