Platform Success Manager - Channel Partnerships
Platform Success Manager - Channel Partnerships
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$ 75000 - 90000
1 Vacancy
Job Description
Job Details
WHO YOU ARE
The Platform Success Specialist will play a pivotal role in accelerating our new AdTech platforms adoption and selfservice revenue growth. Acting as a trusted advisor to Localitys partners and customers this role blends customer onboarding strategic consultation and AdTech expertise to drive platform success. You will work closely with advertisers agencies and partners to help them maximize the power of our AdTech Platform ensuring seamless onboarding engagement and platform optimization. Your ability to guide customers through the selfservice SaaS experience while identifying expansion opportunities will be key to success.
- Drive Adoption: Lead partner onboarding and activation ensuring a smooth transition to the platform.
- Strategic Partner Consultation: Act as a trusted advisor helping partners understand how to best leverage our AdTech platform for maximum ROI.
- Customer Training & Support: Conduct product demonstrations create training materials and troubleshoot technical issues when needed.
- Revenue & Growth Focus: Align platform success with revenue objectives tracking RFP creation campaign spend and selfservice adoption. Identify areas for upsell and improvement for comprehensive revenue impact.
- Optimize Customer Journeys: Identify usage trends and proactively reduce churn increase engagement and improve user experience.
- CrossFunctional Collaboration: Work closely with Sales Product and Support to influence feature development and partner success strategies.
- DataDriven Decision Making: Monitor key performance indicators (KPIs) and customer feedback to continuously refine platform strategies.
- Advocate for Partners: Gather partner insights and work with internal teams to enhance the platforms features usability and overall experience.
- Travel 3040 as needed to support business development and partner engagement.
WHAT WE LOOK FOR
- 3 years of experience in AdTech programmatic advertising or SaaS customer success.
- Background in digital media DSPs CTV or advertising technology platforms.
- Strong consultative skillsable to educate advise and build longterm customer relationships.
- Ability to troubleshoot platform issues while keeping a focus on strategic guidance.
- A datadriven mindset with experience tracking KPIs and measuring success.
- Excellent communication and presentation skillscomfortable engaging with Csuite executives and media buyers.
- Experience working in a fastpaced highgrowth environment.
- Passion for local advertising selfservice platforms and customer empowerment.
Compensation for the role includes a competitive salary of $75000 $90000 in addition to a lucrative commission plan that can bring potential earnings up to $93750 $112500 (dependent on years of experience level of education obtained as well as applicable skillset) and an excellent benefits package (including but not limited to health care benefits retirement benefits and paid days off).
At Locality we believe our biggest asset is our people. We are proud to be an equal opportunity employer hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Locality values and solicits applications from all qualified candidates without regard to actual or perceived race creed color religion sex gender age physical or mental disability medical condition sexual orientation gender identity and/or expression alienage or national origin ancestry citizenship status marital status military or veteran status genetic information or any other basis protected by federal state or local law.
Required Experience:
Manager
Employment Type
Unclear
