Sales Operations Specialist

The Sales Operations Specialist at Nextiva will support our commercial downmarket sales segment by providing critical data insights maintaining sales dashboards and driving operational efficiencies. This role is an essential partner to the sales team ensuring they have the tools and insights needed to achieve their goals. This role will collaborate with Sales Marketing and Finance to optimize processes track performance and enhance productivity. This role offers significant opportunities for growth and professional development within a fast paced and dynamic environment.

Key Responsibilities

• Build and maintain accurate and actionable sales reports and dashboards using Salesforce and Microsoft Power BI to support daytoday operations.
• Analyze sales performance data to identify trends and recommend actionable insights for driving growth and efficiency.
• Support regular reporting cadences including weekly forecasts pipeline tracking and monthly/quarterly reviews.
• Partner with Sales Managers to promote adoption of reporting tools and identify areas for process improvement.
• Assist in quota setting capacity planning and monitoring key sales performance metrics.
• Collaborate with cross functional teams to provide timely insights and support for ad hoc projects or initiatives.
• Train users on leveraging dashboards and reports to make informed business decisions.

Ideal Experience & Skills

• 5 years of experience in sales operations business analysis or a related role.
• Proficiency with Salesforce Microsoft Power BI and Excel (including pivot tables advanced formulas and data visualization).
• Strong analytical skills with a detailoriented mindset and a focus on data accuracy.
• Excellent communication skills with the ability to distill complex information into clear actionable insights.
• Proven ability to manage multiple projects and deadlines in a dynamic fast paced environment.
• A team player with a growth mindset eager to learn and contribute to a collaborative environment.

Nextiva Core Competencies / DNA:

• Drives Results: The successful candidate will be action oriented with a passion for solving problems. They will bring clarity and simplicity to ambiguous situations. This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success. They are a change agent prepared to lead and drive changes as we transform.
• Critical Thinker: The successful candidate is fact based and data driven able to understand and articulate the why identifying key drivers and learning from the past. They are forwardthinking anticipating problems before they arise. Theyll recommend and action well thought out solutions understanding the risks and dependencies.
• Right Attitude: The successful candidate will be teamoriented collaborative and competitive with a winning mindset; theyre resilient and able to easily bounce back from setbacks. They will be able to zoom in / out willing to be handson to help solve important problems while being a motivating figure for the team along the way. They will embrace a culture of service and learning with a focus on caring supporting and respecting our customers and team members.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best in and out of the office.

Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.

The expected hiring range is $60000$92820. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

• Health Multiple health plan options to suit your needs including medical dental vision and telemedicine coverage
• Insurance Life disability and supplemental indemnity plans
• WorkLife Balance Flexible Time Off (FTO) for salaried employees PTO for hourly employees Paid Sick Time (PST) paid parental bonding leave and paid holidays
• Financial Security 401(k) with company match Health Savings Accounts with company contributions Dependent Care FSA
• Wellness Employee Assistance Program and comprehensive wellness initiatives
• Growth Access to ongoing learning and development opportunities and career advancement

At Nextiva were committed to supporting our employees health wellbeing and professional growth. Join us and build a rewarding career!

Established in 2008 and headquartered in Scottsdale Arizona Nextiva secured $200M from Goldman Sachs in late 2021 valuing the company at $2.7B.To check out whats going on at Nextiva check us out on Instagram Instagram (MX) YouTube LinkedIn and the Nextiva blog.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Nextiva participates in the EVerify Program where and as required by law. For additional information about EVerify visit USCIS.

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