Staff Software Engineer Enrichments - Provo

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.

When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.

Staff Software Engineer Enrichments Provo

Why We Have This Role

• Qualtrics is seeking a Staff Software Engineer to help build our next generation text analytics services
• We want to further existing capabilities to help customers visualize and understand hundreds of millions of unstructured text data points
• We are looking to develop protocols understanding customers at scale
• We want to create a world where every voice is understood

How Youll Find Success

• Our team is on the cutting edge of Qualtrics new AI offerings.
• Youll be expected to participate in requirements gathering design and architecture discussions fullstack development and code reviews. You will take ownership of features and coordinate contributors (cross teams and function) to ensure development and delivery.
• Your week to week will involve operational excellence and quality improvements.
• We expect our senior contributors to be excellent communicators who influence the technical direction of the team and mentor junior engineers who work alongside them.
• We are looking for an engineer who also has a passion for details and who works well with others across disciplines and can empathize with customer needs.

How Youll Grow

• You will be challenged to push the state of the art in LLMs and other AI capabilities finding ways to delight customers and solve their most important use cases.
• You will work across a breadth of technologies touching all levels of the stack from Kubernetes NodeJS services React databases AWS cloud services and more.
• You will participate in design and architecture discussions with your peers gaining insight from their experiences.

Things Youll Do

• Develop both frontend features and backend services APIs to extend our text analytics platform
• Teach and mentor other engineers lead projects and initiatives
• Drive new innovation by working closely with Machine Learning and Applied Science engineering teams to leverage state of the art in ML and LLMs
• Participate in scrum meetings designarchitecture sessions collaborate w/engineers product and quality to prioritize and ship features and improvements

What Were Looking For On Your Resume

• 6 years of relevant experience deeply technical
• Project/feature lead experience
• Strong background in systems architecture unix linux command line tooling and open source.
• Strong frontend experience with modern Javascript/Typescript ReactJS Redux CSS SaSS Node.js etc...
• Strong backend development experience in one or more languages like TypeScript Java Scala Javascript Golang Python C#
• Passion for delivering products endtoend: from ideation through planning and scoping to implementation and experimental A/B testing analytics
• Familiarity with different database technologies
• Architecting systems that operation on large quantities of data
• Experience with professional software engineering practices (e.g. unit testing code reviews design documents)
• Bachelors degree in Computer Science or suitable industry experience

What You Should Know About This Team

• This team is responsible for analyzing and finding insights using machine learning and AI.
• Our work is core to Qualtrics mission to improve the human experience and we have some exciting greenfields to explore.
• We are looking for an engineer who also has a passion for details and who works well with others across disciplines
• We can empathize with customers and understand our business and our customers.

Our Teams Favorite Perks and Benefits

• Qualtrics Annual Experience Bonus $1800 can be used for an experience of your choosing: concerts vacation event tickets etc.
• Global Wellness Benefit $1200 reimburses employees to stay on top of their health and wellness
• Quarterly team offsite team building events
• Great standard benefits package (medical dental vision life insurance 401k etc)
• Snacks drinks and free lunches in our office

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.

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