Senior Product Owner - Data Analytics for Member Services

The opportunity

Who youll work with

The Senior Product Owner works to identify and prioritize features that meet the needs of a diverse set of business users across the Member Services division as well as teams within the broader enterprise ensuring organizational alignment and communicating partner needs in the form of story maps product roadmap and user stories in the product backlog. You will work closely with development team members (Developers BA QA) and the Scrum Master to provide clarity refinement and suitable detail for each user story.

What youll do

• Collaborate with the business stakeholders to develop and articulate a clear vision and roadmap for data analytics and support for AI products aligned with the organizations strategic objectives.

• Identify and prioritize opportunities for leveraging data and AI to drive business value and operational efficiency.

• Lead the endtoend product lifecycle from ideation and requirements gathering to design development release and continuous enhancements.

• Ensure the product has a welldefined roadmap delivery timeline and backlog of features & user stories.

• Ensure timely and highquality delivery of foundational data capabilities balancing business needs technical constraints and user experience.Represent value from a stakeholders perspective within the delivery team by providing a clear vision prioritization of feature delivery and work for delivery team members.

• Take ownership of the outcome from the perspective of stakeholders both in realizing the expected impact/outcome and in how users are adopting the solution.

• Help establish and evolve KPIs and metrics to evaluate the effectiveness and impact of data analytics and AI products.Continuously monitor and analyze product performance identify areas for improvement and implement optimization strategies.

• Engage with key stakeholders including senior leadership business units and external partners to understand requirements gather feedback and communicate product updates.

• Build strong relationships and foster collaboration across departments to drive alignment and achieve common goals.Engage with external peers and industry participants to proactively identify market trends and new opportunities to increase the value of the product for stakeholders.

• Manage inputs required from stakeholders and customers to be able to fully represent the voice of the customer.

What youll need

• University degree in Computer Science Data Science BA BSc or BusinessExcellent understanding of Data Analytics & emerging AI solutions including data sourcing database technologies data connection methods data visualization tools advanced analytics machine learning and AI technology.

• Proficiency in Python SQL Power BI to effectively collaborate with business and technology teams.

• Excellent communication skills with the ability to articulate technical concepts to nontechnical stakeholders.Product methodology and design principles including agile methodologies values and principles.

• Minimum of 8 years of relevant client management experience in the financial services industry or alternative service industry.

• Experience in the pension fund/administration industry is a plus.Minimum of 3 years of handson experience in the areas of data analytics and AI.

• Strong client management skills including expectations requirements delivery oversight client reporting and effective communication.

• Proven track record of successfully delivering complex projects and products in a collaborative crossfunctional environment.Product mindset emphasizing exceptional outcomes for stakeholders.

• Strong time management and prioritization skills able to manage & deliver on demands from multiple stakeholders.

• Ability to understand empathize and bridge multiple perspectives e.g. Senior Leadership and technical specialists.Ability to advise and invite alternate viewpoints in different stakeholders including Senior LeadershipProven experience in exercising diplomacy maturity and judgment

#LIPA #LIHybrid

What were offering

• Payforperformance environment that offers competitive salary and incentive

• Numerous opportunities for professional growth and development

• Comprehensive employer paid benefits coverage

• Retirement income through a defined benefit pension plan

• The opportunity to invest back into the fund through our Deferred Incentive Program

• A flexible/hybrid work environment combining in office collaboration and remote working

• Competitive time off

• Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each year

• Employee discount programs including Edvantage and Perkopolis

At Ontario Teachers diversity is one of our core strengths. We take pride in ensuring that the people we hire and the culture we create reflect and embrace diversity of thought background and experience. Through our Diversity Equity and Inclusion strategy and our Employee Resource Groups (ERGs) we celebrate diversity and foster inclusion through events for colleagues to connect for professional development networking & mentoring. We are building an inclusive and equitable workplace where our talent is respected accepted and empowered to be themselves. To learn more about our commitment to Diversity Equity and Inclusion check out Life at Teachers.

How to apply

Are you ready to pursue new challenges and take your career to the next level Apply today! You may be invited to complete a prerecorded digital interview as part of your application.

Accommodations are available upon request for candidates with a disability taking part in the recruitment process and once hired.

Candidates must be legally entitled to work in the country where this role is located.

The privacy of your personal information is important to us. Please visit ourPrivacy Centreto learn how we handle your personal information.

Functional Areas: