Support Worker
Support Worker
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Clients
Casework for individual clients based on their needs. This is likely to include a mix of the following elements:
o Needs assessment
o Risk assessment
o Understanding of Mental Health Referrals
o Apply for ID Documents
o Benefits application and compliance
o Budgeting/managing money
o Accessing training/work
o Signposting clients to other relevant agencies and support
o Dealing with health issues including mental health and addiction
o Finding viewing and moving into accommodation
o Accompanying clients to appointments where necessary
o Hobbies interests social activities
Day Services (COVID19 permitting currently suspended)
Assist at Dropin service twice weekly
Assist at Signposting Service 2hrs
Ensuring sufficient supplies of Shower Packs for the dropins
Preparing Welcome Packs for clients moving into accommodation
Working with and supporting volunteers who attend to provide food and/or social activities
Ensuring the safety and security of participants and venues during the dropin
Initial assessment of client needs
Ensuring venues are left clean and tidy after dropins
Night Shelter
Assessment of Clients
Liaising with Harrow Council (and where applicable Hotels)
Case Work
Liaise with administrator
Community
Developing and maintaining positive working relationships with other relevant agencies working with or on behalf of clients
Developing and maintaining positive working relationships with landlords and letting agencies who are willing to consider housing clients
Supporting the Charity Manager in the promotion of the organisation and its activities
Administration
Recording all activity on the internal information system
Requirements
- Experience of working with homeless and vulnerable people
- A positive and flexible attitude towards work
- Ability to listen to clients with patience and understanding
- Ability to maintain confidentiality where applicable
- Good IT and record keeping skills
- Ability to work within a Christian Ethos
- Understanding of support available locally including from other agencies
- Experience of using digital reporting systems
- Knowledge of current Homeless Legislation and Guidance
Benefits
Employment Type
Full-Time
