Site Reliability Engineer II Bangalore
Site Reliability Engineer II Bangalore
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1 Vacancy
Job Description
WORK MODE: Hybrid
LOCATION: Bangalore
ABOUT US
Trintech gives people time back for what matters most. Our cloudbased platform and solutions enable thousands of clients worldwide to lead productivity transformation across their finance and accounting organizations driving efficiencies ensuring accuracy to mitigate risk and empowering strategic decisionmaking.
Make time count with Trintech.
It is an exciting growth time for Trintech India GCC (Global Capability Centres) who support our global engineering enabling design and development with a focus on strengthening the innovation of Trintechs future technologies.
THE ROLE
The SRE NOC Specialist role supports 24x7 delivery of Hosted and SaaS applications to global Fortune 500 clients at cloud scale. This role will focus on day to day tasks of analyzing and monitoring applications within our environment.
WHAT YOU WILL DO
- Monitor maintain and manage applications on Windows and Linux servers
- Monitor system health performance reliability and implement proactive measures to prevent downtime
- Provide oncall support to crossfunctional followthesun teams supporting production.
- Maintain subject matter expertise across infrastructure domains and product portfolio: databases applications systems networking storage etc.
- Independently drive process and documentation initiatives.
- Own complex and clientfacing major incidents to resolution engaging multiple teams and thirdparty vendors and providers as required.
- Manage escalations through problem management to ensure root cause analysis prevent recurrence and provide clear business case for prioritization decisions.
- Ensure production changes are documented fully tested in nonproduction environments and adhere to change control and audit requirements.
- Drive demand forecasting and capacity planning providing defense in depth for projected future demand.
WHO YOU ARE
- Bachelors Degree in Computer Science Information Systems Engineering or equivalent experience.
- Excellent written oral and interpersonal communication skills.
- 35 years of experience managing systems in a 24x7 production environment.
- Handson system engineering skills. Ability to administer and support Windows and Linux.
- Broad network engineering and/or security expertise. Ability to support firewalls load balancers routers switches etc. (e.g. Cisco F5 etc..
- Experience supporting a range of web servers (IIS Apache Tomcat) and database technologies (SQL Server Oracle etc.
- Extensive knowledge on observability and application performance monitoring best practices KPIs/metrics on cloud platforms.
- Experience with monitoring tools (Sumo Logic Logic Monitor etc.
- Experience using enterprise ticketing systems and tools (Salesforce Remedy JIRA TFS).
Headquartered in Plano Texas Trintech has offices located across the United States India United Kingdom France Germany Ireland Netherlands Norway Sweden Denmark Australia and Singapore as well as strategic partners in South Africa Latin America and the Asia Pacific
At our core Trintechers stand committed to fostering a culture rooted in our core values Humble Empowered Reliable and Open. Together these values guide our actions define our identity and inspire us to continuously strive for excellence in everything we do.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or disability.
Employment Type
Full-Time
