Freelance Community Manager USA
Freelance Community Manager USA
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1 Vacancy
Job Description
Freelance Community Manager (USA)
Start date: ASAP
Freelance part time
Introduction
We are a fastgrowing global content agency that delivers amazing audienceled content that helps brands connect with their audiences. We work forglobal brands and organisations including Unilever Campari Sanofi and many others.
We are looking for a dynamic community manager for a project focused on educating consumers about the jewelry and diamond industry.
Youll be the voice of the industry in the comments sectionresponding to questions sparking engagement and fostering a community of diamond lovers jewelry enthusiasts and curious consumers. This is a dedicated content role with the primary objective of maintaining and growing engaged communities for a jewelry brand in USA.
This role description covers the main aspects of the Community Manager role. However a job description is not a box that you are put in. It is a definition of your core responsibilities. In a company like ours you are encouraged and expected to contribute to many wider issues.
Responsibilities:
- Monitor and manage social media discussion threads across platforms (Instagram TikTok Facebook YouTube Reddit etc.
- Engage with community in an appropriate toneanswering questions and sparking deeper conversations.
- Identify and respond to opportunities for deeper engagement (e.g. users asking for advice clarification or product information).
- Flag trending topics FAQs or sensitive comments to the content teams.
- Track engagement metrics and community sentiment to help inform content and strategy.
- Stay up to date on diamond/jewelry trends and relevant news to ensure timely and relevant responses.
Requirements:
- Proven experience managing social media or online communitieseither inhouse at an agency or freelance.
- Strong written communication skills with an adaptable onbrand tone of voice.
- Interest in (or knowledge of) diamonds fine jewelry or luxury lifestyle content.
- Comfortable navigating social media platforms and tools (e.g. Meta Business Suite TikTok comments Sprout or similar).
- Ability to work independently manage time efficiently and meet deadlines.
- Availability to monitor platforms and respond within agreedupon windows (some evening or weekend flexibility may be needed).
Bonus Points:
- Experience working with luxury lifestyle fashion or ecommerce brands.
- Knowledge of diamond terminology (e.g. 4Cs labgrown vs natural etc.
- Fluency in multiple languages.
Why the job exists
To work on audience acquisition engagement and maintenance for several alwayson social accounts in USA.
To work with a social lead on maintaining always on social including posting and community management.
Required Experience:
Senior IC
Employment Type
Remote
Company Industry
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
