Training Coordinator

Join the FSA Team: Training Coordinator/Scheduler Training Operations and Sales Support

This role is a Training Coordinator role and works within the Customer Success team and also works as a sales support client relationship building.

Are you ready to make a difference in workplace safety Fire and Safety Australia (FSA) is calling YOU to help us lead the way! As Australias leading provider of emergency response and safety training were expanding fastand we need talented energetic people like you to help us grow.

With 17 years of experience and big plans to double in size over the next 5 years nows the perfect time to join the FSA family!

Why FSA

• Dynamic Growth: Were on the risejoin us for the ride!
• Inclusive Team: Be part of a culture that values everyones unique contributions.
• Career Growth: Opportunities to develop your skills and advance your career.
• Make an Impact: Change workplace safety across Australia forever!

Our Core Values:

• Thirst for Improvement
• Commitment to Our Team and Clients
• Passion for Safety
• Be Memorable

The Role: Training Coordinator/Scheduler

If youre organised enthusiastic and a multitasking master this job is calling your name! Based at our Brisbane Training Academy Salisbury QLD youll be at the heart of coordinating training courses across Australia while providing topnotch service to clients and trainers.

Youll report to the National Customer Service Manager and your job will be to keep everything running smoothlymaking sure our trainers clients and courses are always on track.

What Youll Do:

• Coordinate Training Courses: Organise training across Australia and work with clients our sales team and trainers.
• Client Support: Be the goto expert for clientsanswer their questions and provide support.
• Travel Coordination: Book travel for trainers ensuring their schedules are always spoton.
• Data Management: Keep track of course details and ensure everythings RTOcompliant.
• Email & Call Support: Answer calls and emails like a proquick and friendly!
• Training Logistics: Manage resources venues and equipment for training days.
• Administrative Magic: Keep the office running smoothly assist with urgent tasks and help out where needed.
• Be the Problem Solver: Things get busy but you thrive under pressure!

What Were Looking For:

• Great Communicator: You love talking to people and can handle multiple stakeholders.
• Admin Pro: At least 2 years of admin experiencepreferably in an RTO.
• TechSavvy: Youre comfortable with Microsoft Office and student management systems.
• Organised & Reliable: You manage your time like a superhero and never miss a deadline.
• Positive Attitude: Youre upbeat ready to take on challenges and make clients feel great!
• Confidential & Compliant: You understand the importance of privacy and following compliance standards.

Why Youll Love Working at FSA:

• Career Growth Develop your skills and progress with a growing company.
• Fun Team Environment Work alongside passionate people who support each other.
• Impact Be a part of something bigger: changing the safety landscape in Australia.
• FullTime Monday to Friday A stable schedule with a national reach.

How to Apply:

Ready to join the FSA family We want to hear from YOU! Send us your resume and cover letter telling us why youre the perfect fit for the role.

Send your application to:

Kristy Corrie

People and Culture