Member Services Coordinator

About World 50 Group

World 50 Group comprises private peer communities that empower CEOs and Clevel executives from globally esteemed organizations to discover groundbreaking ideas share invaluable experiences and cultivate meaningful relationships. The busiest officerlevel executives and their most promising future leaders trust World 50 Group to facilitate collaboration conversation and counsel on the topics most crucial to leading redefining and growing modern enterprises. Membership is by invitation only.

Our purpose is to accelerate the success of our members and their organizations. It comprises highly curious associates who consider it a privilege to help leaders stay ahead.

The Opportunity

The Member Services Coordinator plays a critical role in supporting the teams responsible for providing the ultimate member experience across multiple World 50 Group communities. This role is the foundation of the Memberships team. As an MS coordinator you would concurrently manage a range of tasksfrom ensuring accurate member intel is captured in our CRM system to assisting with high touch detailed grouprelated projects. Your attention to detail will ensure our members receive personalized service with exceptional care.

Member Services Coordinators receive training and support to continually expand their skills. As you master the intricacies of the role youll have the opportunity to transition into a dedicated partnership with a single membership community collaborating closely with the Group Leader to enrich the member experience. If you want to play a role in shaping member experiences growyour career and become an essential part of our missionthe World 50 Memberships Team might be for you.

Key Responsibilities

• Work closely with World 50 communities on the of all membership activities
• Create and maintain accurate member information in Salesforce that shapes members experiences.
• Manage special projects and research related to membership communities
• Draft emails and information to be sent to members
• Assist with coordinating event details and logistics such as name cards member intel bios etc.
• Help Member Services Associates with the preparation and followup for member interactions including but not limited to precall research call notes checkin meetings and data input into Salesforce

Key Qualifications & Proficiencies

• Bachelors Degree and 04 years of related experience
• Highly organized creative and attentive to detail
• Able to manage prioritize and complete multiple projects simultaneously
• Flexibility to accommodate different situations and temperaments
• Ability to interact with Csuite executives with confidence
• Strong work ethic and willingness to take ownership of wideranging responsibilities
• Solid computer and analytical skills
• Persistence resourcefulness drive and the ability to work proactively and independently
• Excellent communication skills both interpersonal and written
• The highest standards for quality and service
• Curiosity and a growth mindset

Work Environment and Physical Demands

While performing the responsibilities of this position reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this role. The associate is occasionally required to travel.

Conclusion

This position description is intended to convey information essential to understanding the scope of the position and it is not intended to be a comprehensive list of skills efforts duties responsibilities or working conditions associated with this position.

World 50 Inc. is an Equal Employment Opportunity/Affirmative Action Employer that values diversity. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. World 50 also maintains a DrugFree Workplace

Required Experience:

IC