Fulfillment Supervisor
Fulfillment Supervisor
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Job Description
About CookUnity
Food has lost its soul to modern convenience. And with it has lost the power to nourish inspire and connect us. So in 2018 CookUnity was founded as the firstofitskind platform that connects the world with the source of truly great food: chefs. Today CookUnity delivers 35 million meals a year from the industrys best chefs to homes all over the country. Fresh. Readytoeat. And crafted with the passion that nourishes body and soul.
Unwilling to stop there CookUnity is expanding beyond delivery to become an everinnovating marketplace focused on our singular mission: empower Chefs to nourish the world.
If that mission has you hungry in more ways than one youve found the right job posting.
Job Overview:
The Fulfillment Supervisor is responsible for overseeing and ensuring the accurate and timely picking packing and preparation of orders during their assigned shift. Working in acold production environmentthis role requires attention to detail strong organizational skills and the ability to effectively lead and communicate with a bilingual team (English and Spanish). The Fulfillment Supervisor will utilize technology such as Tableau Google Sheets and communication tools (Slack Geneva Gmail) to monitor operations and ensure smooth workflow.
Responsibilities:
- Operational Team Management
- Supervise pickandpack operations ensuring all orders are accurately fulfilled and meet quality standards.
- Monitor order progress to ensure timely completion during the assigned shift.
- Troubleshoot and resolve any operational issues that may arise.
- Provide clear instructions and guidance to team members to optimize performance.
- Address team member concerns and escalate issues to management when necessary.
- Work effectively in a cold storage environment while training team members on cold storage best practices and safety guidelines.
- Reporting and Communication
- Use a combination of Tableau and Google Sheets to track and document order progress and team performance metrics.
- Communicate effectively using tools like Slack Geneva and Gmail to coordinate with other teams and management.
- Prepare endofshift reports detailing key metrics issues and resolutions
- Compliance and Quality Control
- Ensure all orders meet company quality standards before dispatch.
- Enforce adherence to Standard Operating Procedures (SOPs).
- Operate pallet jack to move pallets of products.
Qualifications:
- Experience:Minimum 2 years of supervisory experience in a fulfillment warehouse or logistics role.
- Technology Skills:Proficiency in Google Sheets and familiarity with communication tools like Slack Geneva and Gmail.
- Environment:Ability to work in a cold production environment.
- Leadership Skills:Strong ability to manage and motivate a diverse team.
- Attention to Detail:High level of accuracy in monitoring operations and fulfilling orders.
- Authorized to work in Canada
Compensation
All final pay rates will be determined by candidates experience knowledge skills and abilities of the applicant internal equity and alignment with market data.Pay Range for this position
$22 $24 CAD
If youre interested in this role please submit your application and if we think you might be a fit well get in touch with you. Thank you for your time!
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race color religion sex age sexual orientation gender identity national origin citizenship status protected veteran status genetic information or physical or mental disability.
Required Experience:
Manager
Employment Type
Full Time
