Administrative Coordinator- Substance Use
Administrative Coordinator- Substance Use
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-04-2025
Job Description
Description
Location:New Rochelle
Hours:35 hours per week/ Full Time 5:45 am 1:45 pm (Onsite Only)
Pay Rate: $22.00 p/h
Position Summary: The program assistant supports our participants and clinical team in our duallicensed OMH/OASAS MAT program. Reporting to the Office Manager of Addiction Services the program assistant in tandem with the program coordinator will ensure program success by providing administrative support in our fastpaced medication assisted treatment clinic.
Responsibilities:
- Support a highperforming culture aligned with TGCW core values and B.A.S.I.C Tenets:BalanceAccountabilitySatisfactionInclusion andCommunication.
- Coordinating the daily administrative activities including psychiatric and medical scheduling patient checkin and checkout and participant medical record maintenance.
- Creates medical records in Electronic Health Record (EHR) OASAS and GPRA maintenance system for new and existing participants.
- Liaison for toxicology screenings & reporting.
- Screens incoming telephone calls and responds to questions with the ability to escalate calls appropriately and effectively.
- Handles questions needs and concerns of waiting patients. Alert staff if someone appears ill or under the influence of .
- Records minutes for meetings and attendance.
- Always adhere to strict CFR Part 42 confidentiality standards.
- Works cooperatively with other staff to assure that sites are safe clean and secure.
- Maintains professional manner in all communications both written and oral.
- Verifies insurance eligibility for all participants on a predetermined basis.
- Responsible for all billing functions including collection of patient fees in accordance with the organizations fee schedule reconcile payments receipts and deposits in the EHR. Keeps track of missed payments.
- Interfaces with the Billing Department to ensure that all financial records and transactions are accurate and up to date via Daily Activities Forms (DAFs).
- Administrative support to the Program Director and Clinical Supervisor(s) as needed and requested.
- Provide support to the greater Clinical Admin team as needed basis.
Qualifications:
- BiLingual English/Spanish helpful.
- 1 year experience in substance use preferred or related field experience. Internships okay.
- Working knowledge of EHR systems myEvolv a plus.
- Highly organized with the ability to prioritize effectively.
- Proficient in Microsoft Office 365 with emphasis on Excel Word and Outlook.
Travel Requirements:Less than 10
Physical Requirements:These physical demands are representative of the physical requirements necessary for an employee to perform the jobs essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position which are reviewed in each case.
We encourage applicants with disabilities who may need accommodations in the application process to contact: droyal at theguidancecenter. Correspondence sent to this email address that is not related to requests for accommodations will not be reviewed.
About Us:
The Guidance Center of Westchesters mission is to improve the wellbeing of people of all ages through innovative and effective programs that enable everyone to learn work and thrive.
TGCW offers essential and lasting support to those in our communities challenged by mental illness substance use poverty and homelessness. We empower our participants to become active members of their community through education treatment housing rehabilitative and vocational services. Founded in 1942 TGCW is a communitybased nonprofit organization helping over 5000 people each year. TGCW has an annual operating budget of $22 million and employs 250 people. We provide services to communities throughout Westchester County with service sites in Mount Vernon New Rochelle Mamaroneck Yonkers and Peekskill.
Access: Supports For Living/Guidance Center of Westchester is an EEO employerEEO
#TGCW
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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