Your role
- Youll be part of the IT Helpdesk team in Berlin to provide local and remote support to the company employees in Berlins offices in Poland and remotely
- Youll follow our processes and implement new ones as new workflows to save costs and improve efficiency with according documentation
- You are ensuring that our infrastructure are working as expected and fix issues proactively where necessary
- You are ensuring the systems availability security and compliance of our internal networks and collaborate with our sys admins on monitoring of hosted systems
- Youll provide support via our ticketing system and by connecting to devices remotely or by visiting users or welcome them at our IT Kiosk providing support of levels 1 to 3
- You will process on/offboardings on both software and hardware sides
- Youll work with Addigy (MDM tool) Apple Business Manager Google Workspace SnipeIT (Asset management) 1Password Slack Atlassian and more in an Apple environment
Your profile
- You have at least 3 years of experience in this domain and deepen your skills through certifications and further education
- You have good knowledge of macOS Google Suite Jira Slack and password management
- You are customer oriented and able to provide support with ITIL like methodology with great communication skills
- You ensure that users are respecting all policies and are in compliance or act to correct the issues by supporting them or apply compliance rules
- You have a solutionoriented way of thinking are working with a technical handson mentality and are a teamplayer
- You are open to work fully from the Berlin office we dont offer remote work
- You are fluent in English German skills are a plus
- This is a full onsite position
What we offer
- An appealing discount on all of our products from essential oils to vitamins & nutrients
- We offer 28 days of paid time off per year plus up to 5 days off between Christmas and New Year
- The Urban Sports Club membership and either Swapfiets bike rental or a subsidy for the BVG ticket
- Receive various discounts of up to more than 50 percent on attractive brands such as Flaconi Bosch Apple or Expedia
- You will be given real ownership and plenty of room for new initiatives as well as the opportunity to contribute your expertise and implement your great ideas
- Inviting office spaces with access to plenty of organic teas and superfoods from around the world
- We like to celebrate each other! Regular tea & office parties Christmas and summer feasts and various influencer events such as Womens Day
Apply with yourCV via our application portal.Contact PersonPhilipp Klitscher
About us
Sunday Naturalemerged from a longstanding passion and research in the fields of health healing and personal growth. The lack of natural highquality products on the market was the original motivation for founding Sunday Natural in 2013. We aim to produce the products we ourselves would love to buy as natural as possible absolutely pure free from any additives and of the highest quality. In a strategic partnership with CVC Sunday Natural is now one of Germanys most renowned quality manufacturers with its own research and development department in Berlin. For the continuous improvement of our products we collaborate with selected research institutes scientists therapists farmers and professional associations.
We take our ecological responsibility very seriously: Our entire range is therefore vegetarian mostly vegan. We also go our own way when it comes to packaging: the majority of our products are packaged in glass and are therefore almost completely recyclable.
We have a diverse team of more than 240 employees from over 40 nationalities still growing but at a sustainable rate.Our aim is to work in a collaborative supportive and inclusive work environment with adiverse group of motivated talented and visionary colleagues.
We highly value equality of opportunity and inclusivity and we would like to particularly encourage women and candidates from underrepresented backgrounds to apply even if you dont match with 100 of the requirements.
Required Experience:
Unclear Seniority