Account Manager Employee Benefits
Account Manager Employee Benefits
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$ 52000 - 85000
1 Vacancy
Job Description
- Manage client relationships and provide exceptional customer service. Customer service focus should be on understanding customer expectations and striving to exceed them.
- During renewal process analyze renewal options from current carriers and market for assigned accounts; this can be performed with or without consultant involvement. Manage RFP process; negotiate rates with carriers collaborate with Marketing to prepare spreadsheet comparisons for presentation to the client. Send termination letters as necessary to carriers. Renew coverage with current or new carriers.
- Prepare for Open Enrollment meetings by overseeing the creation of the online and printed materials. Create PowerPoint presentation with client and Consultant input. Conduct the Open Enrollment meetings with the clients employees.
- Manage application process for new and renewal business. Complete Master Applications obtain client signature and submit to carriers for approval.
- Manage onboarding of new clients obtained via BOR. Submit Broker of Record letters to insurance carriers obtain plan summaries rates new hire waiting period information and contract info.
- Research and resolve escalated claims and billing issues for clients and employees.
- Research and analyze market changes as well as updates to Health Care Reform Federal State Local laws and insurance regulations; communicate these to department and customers; suggest changes to policies and coordinate with Benefits Consultants to provide notification to clients as needed.
- Maintain a current active license at all times. Complete Continuing Education classes as required to maintain license or as requested by Management. Should hold or be working toward at least one of the following insurance designations: PPACA REBC CHHC GBDS GBA or CEBS (Account Managers with 25 years benefits experience are exempt from this requirement.
- Other duties as assigned
- Able to read and write in English.
- High School diploma or equivalent required. College degree (or equivalent job experience) in insurance benefits administration or other related field preferred.
- Must possess (or be able to obtain within 90 days of hire) a valid Colorado Life Accident and Health License; insurance designations such as PPACA REBC CHHC GBDS GBA or CEBS strongly desired.
- Minimum 5 years of experience in group benefits administration required; agencyspecific experience preferred.
- Broad working knowledge of Health Care Reform (ACA) compliance.
- Proficient computer skills including working knowledge of Microsoft Office products (especially Excel PowerPoint and Word) required. Previous experience with Brokerage Builder and Broker Briefcase desired but not required.
- Able to work independently with minimal supervision
- Excellent written and verbal communication skills
- Outstanding consulting and negotiating skills
- Strong customer service and team skills; must interact effectively with clients coworkers and management
- Strong attention to detail and solid organizational skills
- Solid prioritization skills sense of urgency and ability to work efficiently under strict time constraints
- Proven ability to analyze and solve problems
- Must be willing to travel by air and by road for onsite client visits both in and out of state as needed (including overnight trips)
YOUR FUTURE as an Independent Insurance Agent Starts Here
If youre looking for a career that offers flexibility job stability strong compensation and more then youve come to the right place! Working with a PIIAC member agency is a great career choice!
The Mission of Professional Independent Insurance Agents of Colorado (PIIAC) is to advance foster and protect Independent Insurance Agents throughout Colorado. Working with them to achieve their professional development goals advocacy and regulatory goals and to provide their Independent Insurance Agency with a suite of products and services that will create a mutually beneficial environment for members while maintaining the highest ethical business standards.
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents the demand for insurance professionals is growing every day! Is this career right for you
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
Required Experience:
Manager
Employment Type
Full-Time
