Admissions Specialist Admitting ER Fulltime Days

Heres What You Need

• H.S. Diploma or equivalent required
• 1 Year relevant Customer Service experience required
• 2 Years Professional office/healthcare experience Preferred
• CHAA Certified Healthcare Access Associate Upon Hire Preferred
• CPI Crisis Prevention Intervention Training 90 Days Required
• Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
• Excellent data entry numeric typing and computer navigational skills with attention to details.
• Proficient computer skills medical terminology Epic Microsoft Office and assorted software programs.
• Exhibits a pleasant professional polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills.
• Requires exceptional listening interpersonal and communication skills and professional pleasant and respectful telephone etiquette.
• Ability to maintain a professional demeanor in a highly stressful and emotional environment to include crime behavioral health and suffering patients in addition to lifeordeath situations.
• Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during life changing events while demonstrating exceptional customer service skills.
• Demonstrates ability to manage multiple changing priorities in an effective and organized manner and appropriately escalating concerns to leadership

What You Will Do

• As a compassionate member of the care team will welcome patients and their families when they arrive putting them at ease and setting the tone for the rest of the visit.
• During the patient interaction accurately gathers complete demographic information to ensure electronic health record integrity consistent with high reliability organization principles.
• To ensure a seamless visit identifies correct network coverage and obtains and/or validates healthcare benefits and/or precertification for applicable tests and/or procedures. These efforts maximize reimbursement for services rendered
• Educates patients and/or families about applicable legal ethical and compliance documents; ensures regulatory consents are signed by the appropriate parties.
• Engages with patients in understanding their financial obligations based on the financial policy and accurately prepares estimates to collect copayments selfpay deposits and patient balances.
• Ensures all payor and government required elements are completed correctly particularly the MSPQ Important Message from Medicare (IMM) and medical necessity checking (ABN and Letter of NonCoverage)
• As a highly reliable organization stays up to date and complies with all applicable regulations with the operating systems entity and system policies and procedures

Additional perks of being a Texas Health Admissions Specialist.

• Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive team environment with outstanding opportunities for growth.

Entity Highlights

For more than a halfcentury Texas Health Dallas has been at the forefront of health care in North Texas. Were an 875bed Magnetdesignated fullservice hospital serving our community in and around Dallas since 1966. We specialize in cancer care cardiology neurosciences womens services and emergency medicine weve got it. Plus were a renowned Level III neonatal intensive care unit a Comprehensive Stroke and Bariatric Surgery Center of Excellence and provide wellness services outpatient surgery and womens imaging services. *Texas Health Dallas is a joint Commissioncertified Comprehensive Stroke Center a Level I Trauma Center a Comprehensive Heart Attack Center and a designated Magnet hospital. Were a top choice in North Texas for cancer and emergency services bariatric services cardiac care and much more. As part of the Texas Health family and its 28000 employees were one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are topnotch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

If youre ready to join us in our mission to improve the health of our community then lets show the world how were even better together!

Learn more about our culture benefits and recent awards.

Do you still have questions or concernsFeel free to email your questions to

#LISA1

Admissions Specialist Admitting ER

Bring your passion to Texas Health so we are Better Together

Work location:Texas Health Dallas 8200 Walnut Hill Ln Dallas TX 75231

Work hours: Full Time: Days Thursday Friday Saturday 7:00am 7:00pm and Wednesday 1:00pm 7:00pm for 40 hrs/ wk.Must be available for 1 week of system trainingat612 E Lamar Blvd Arlington TX 76011 and at least two weeks of classroom training required Monday Friday from 8:30 AM 5 PM at500 E Border Arlington TX; Training weeks may not be consecutive.

Admitting Department highlights:

• Collaborative
• Innovative environment
• Invested in their employees