Training Support Associate

Who We Are

Through our service brands Hyundai Motor Finance Genesis Finance and Kia Finance Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai Genesis and Kia customers and dealerships. We provide vehicle financing leasing subscription and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow innovate and diversify we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a valuesdriven company dedicated to supporting both internal and external communities through volunteering philanthropy and the empowerment of our Employee Resource Groups. Together we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay as an employee of HCA you are eligible for the following benefits:

Medical Dental and Vision plans that include nocost and lowcost plan options

Immediate 401(k) matching and vesting

Vehicle purchase and lease discounts plus monthly vehicle allowances

Paid Volunteer Time Off with company donation to a charity of your choice

Tuition reimbursement

What to Expect

The Training Support Associate will assist in the development and delivery of training programs for various stakeholders including commercial insurance field sales teams Safeguard International Training Department and dealership partners. This role focuses on supporting the design and development of engaging training programs ensuring they are effectively implemented and continuously improved. The Training Support Associate will collaborate with subject matter experts to create highquality learning materials assess training needs and evaluate the effectiveness of training initiatives to contribute to the organizations success. In addition this role will work closely with the sales training team providing administrative and operational support to help maintain training resources support learning initiatives and coordinate training logistics.

What You Will Do

1. Assist in the development and maintenance of both internally developed and vendorprovided training materials such as participant guides job aids multimedia presentations including graphic design support tracking and auditing training materials to ensure alignment with company policies and business practices.

2. Collaborate with the sales training team to manage and design content for Hyundais Quick Hit Video Training Video Series.

3. Provide training administrative support during meetings.

4. Support the development of quick reference guides and other supplementary training materials.

What You Will Bring

Minimum 24 years related experience in instructional design and training administration.

Video editing experience a plus.

Bachelors degree in instructional design adult education graphic design video editing or related field or equivalent work experience.

Demonstrated ability to create curriculum to align with needed training development.

Strong organizational skills with attention to detail.

Effective written and verbal communication skills.

Proficiency in Microsoft Office Suite and/or similar software including PowerPoint Adobe suite Photoshop.

Basic knowledge of Learning Management Systems and elearning tools.

Ability to manage multiple tasks and meet deadlines.

Ability to collaborate with field sales personnel to deliver impactful training material.

Work Environment

Employees in this class are subject to extended periods of sitting standing and walking and using a computer. Work is performed in an office environment.

The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice at or before the point of collection about the categories of personal information to be collected from you the purposes for which your personal information is collected or used and whether that information is sold or shared so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018 as amended as amended by the California Privacy Rights Act of 2020 (CCPA).

If you have any questions about CCPA regarding California residents or HCA team members please contact the Privacy Team at .