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You will be updated with latest job alerts via emailTemporary Assignment
Duration: 6 Months
This position is responsible for performing various functions within the Treasury Management Group but is not limited to the review and establishing new implementations pertaining to Treasury Management services/Merchant Services and their corresponding features as well as maintaining strict security controls of these products. Strictly adheres to all bank and departmental policies and procedures including segregation of duties and access to platforms.
Principal Duties & Responsibilities:
Follows policies and procedures and exercises good judgment to ensure client privacy Bank security and fraud/loss prevention.
Reviews Treasury Management Agreements to establish and performs accurate client access and setup for all Treasury Management products and services according to required approvals policies and procedures.
Maintains and performs accurate updates and temporary limit and/or access changes to existing customers.
Troubleshoots and solves problems within Treasury Management by following all policies procedures and processes.
Provides full customer support including but not limited to forgotten passwords onetime pass code or other security methods installation and/or reinstallation of product software or device drivers file testing assistance client training and etc. on all Treasury Management products and services that are supported by the department and received via the various contact points (phone email KACE system platforms etc..
Establishes and maintains customer setups products functions and investigations.
Maintains electronic files for client requests with regard to Treasury Management.
Actively and accurately participates in product testing implementation and conversions as needed and required.
Provides onsite or verbal (conference call) training installation and service of Treasury Management products.
Identifies crossselling opportunities and refers to Treasury Management Sales Officers as appropriate.
Communicates effectively within the department and with other departments at the Bank.
Maintain a high degree of accuracy while boarding account and customer information into various systems.
Maintain knowledge of compliance risk and banking regulations.
Maintain a high degree of confidentiality with customer information.
Some working knowledge of Treasury Management products and systems required.
Must be detailoriented organized and must have strong timemanagement skills.
Understanding of treasury and cash management products governing regulations internal and audit policies and procedures.
Strong math analytical and problem solving skills.
Proficiency in Microsoft Word Excel and PowerPoint applications required.
Excellent verbal and written communication skills for effective interaction with clients.
Strong attention to detail.
Good technical skills in order to effectively inform clients about products and service.
Required Experience:
IC
Unclear