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Founded in 1920 Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The companys innovationdriven growth model takes advantage of worldclass technology platforms deep customer engagement and differentiated application development to grow its leading positions in attractive end markets such as transportation building and construction and consumables. As a globally inclusive and diverse company Eastman employs approximately 14000 people around the world and serves customers in more than 100 countries. The company had 2021 revenues of approximately $10.5 billion and is headquartered in Kingsport Tennessee USA. For more information visit www.eastman.
The Service Architect role at Eastman requires specialized depth and breadth in information technology expertise in order to design solutions across multifunctional areas . Working with a small team of professionals in a Service Delivery model the Service Architect proactively identifies and formulates potential solutions to improve products processes and services. Leadership and relational skills are needed to engage team members while providing delivery of the identified solutions that are complex and of moderate to high risk. The impact of this role is at the division site and global level.
Design and define solutions in support of IT architecture security and partner strategy.
Communicates IT capabilities to business leaders to influence decision making and strategy.
Identify opportunities to overcome internal/external business challenges propose new solutions and recommend best practices.
Engage with software solution providers to improve solution delivery within the framework as a standard offering.
Understand current IT solutions that support business processes.
Maintain responsibility for the overall service area process documentation.
Assess the implications of IT offerings from external service providers on Eastman corporate landscape.
Research external software and business solutions to evaluate benefit to Eastman.
Responsible for overall integrity of the solution and maintain a strategic view of the architecture.
Participate in the IT architect community to influence Eastmans IT architecture.
Minimum Bachelor of Science degree is required for this role (Computer Science / Information Systems preferred).
Recommended 5 years experience in introducing new manufacturing technologies with a concentration in IoT data collection introducing mobile devices & wearables into shop floor RFID tags edge and cloud computing for manufacturing analytics.
Excellent understanding of business processes across process manufacturing Manufacturing Operations Management Platforms PLC / SCADA / DCS Data Historians Laboratory information Management Systems and IT / OT Network Integration.
Understanding in various I/O edge gateways various data ETL (Extract Transform Load) equipment controls engineering integration of automation and nonautomated standalone machines
Functional Skills and Capabilities:
Business process analysis and problemsolving skills
Good communication skills: the ability to convey ideas in written form and the capability to share those ideas verbally in a clear concise manner
Broad technical skills with experience defining innovative solutions
Excellent collaboration and relational skills; comfortable working with other skilled professionals on project teams toward common goals
The ability to accept and promote change
Selfdirected well organized
Willing to learn business practices with ability to balance technological solution against cost and justification and to mitigate risk
Ability to identify wasted effort (process) by use of sixsigma and lean tools
Eastman Chemical Company is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other characteristics protected by law.
Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace where everyone can contribute to their fullest potential each day.
Full Time