Channel Solution Engineer
Channel Solution Engineer
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Job Description
About AvePoint:
Beyond Secure. AvePoint is the global leader in data security governance and resilience going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25000 customers worldwide rely on the AvePoint Confidence Platform to prepare secure and optimize their critical data across Microsoft Google Salesforce and other collaboration environments. AvePoints global channel partner program includes approximately 5000 managed service providers valueadded resellers and systems integrators with our solutions available in more than 100 cloud marketplaces. To learn more visitwww.avepoint.
At AvePoint we are committed to investing in our people. Agility passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career make an impact and own (y)our future. Unleash the power of you!
About the role:
Are you looking for a role where you can leverage your technical expertise and customerfacing skills in the dynamic tech industry This position offers you the chance to excel as a presales professional working with cuttingedge software solutions. We provide continuous training and mentorship to support your journey to success as a sales engineer.
What will you be doing
As the key technical lead you will collaborate with our partner account managers throughout the sales lifecycle of our Elements/Channel business. In this consultative role you will help close new deals by delivering technical presentations of AvePoint solutions and providing presales support to both prospective and returning partners and customers.
Your responsibilities will include:
- Presenting and demonstrating AvePoints product offerings relevant to partners and customers objectives remotely and onsite
- Successfully facilitating Solution Discovery Solution Overview and Technical Deep Dive sessions with partners and customers
- Communicating with prospective partners/customers assisting and guiding them through their evaluation and selection process
- Building environments tailored to partners and customers requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives
- Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment
- Collaborate with partners to develop joint gotomarket strategies and initiatives that drive business growth
- Assist partners in presales activities including solution and technical demonstrations or enablement.
- Sharing information with the sales and technical teams about our products and the market
- Helping the sales team identify and understand partners and customers business objectives and organization to best align AvePoint technology
- Establishing relationships with key customer / partner business and technical advocates that have the power to drive longterm AvePoint solution adoption within their company
- Developing partners and customers buying vision for how AvePoint can help them reduce costs and increase business agility
- Supporting AvePoint Partner and Marketing teams with their online and inperson events including workshops tradeshows and webinars
- Ownership of technical sales opportunity and partner recruit closure
OKIminterested... is this the job for me
We look for people who value agilitypassionand teamwork; those who can bring fresh ideas to the table and want the opportunity to learn grow and expand their careers. Bring your aptitude and build upon what you do best for our customers partners team and you.
Youretasked with serving as a key technical resource through the sales cycle. That meansyoullneed to become an authority in the features and benefits of our software and services solutions to properlyeducate customers gain consensus and demonstrate value solving their SharePoint and Office 365 concerns.
Other qualities you will need to be a fit for this role include:
- BA/BS Degree (Computer Technology and Engineering majors preferred) OR 5 years of relevant work experience
- Confident and enthusiastic presentation skills
- Quick andselfmotivatedlearner
- Advanced business and technical communication skills can lead conversations to align technical value to clients business needs
- Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality
- Understanding of the Channel Business in how ISVs work with Partners like Managed Service Providers Value Added Resellers Distributors and / or Systems Integrators
- Ability to maintain excellent relationships with customers and colleagues
- Ability to work individually and within a highly collaborative team
- Willingness to learn and adapt in a dynamic and fast changing environment
- Authoritative business analysis capabilities
- Advanced troubleshooting skills
Technical Qualities:
- Experience in IT professionalrelated topics such as server and software installationconfigurationand administration especially for Windows Server Microsoft SQL Server Dynamics CRM SharePoint Microsoft 365 & Azure technologies
- Understanding of Microsoft SharePoint architecture components and configuration including the differences between SharePoint versions and hybrid architecture
- Working knowledge of TCP/IP DNS SMTP and DHCP technologies
- Working knowledge of Microsoft SQL Server IIS and Active Directory
- Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365 Azure AWS Google Cloud is strongly preferred.
AvePoint is proud to employ talent from many different backgrounds experiences and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire communicate and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging and we continue to work toward creating a workforce that represents the diversity of our customers and communities.
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Employment Type
Full Time
