Account Manager
Account Manager
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Job Description
Expectations:
To drive innovation and be the uniting factor for the clients and their goals across services
Description:
The purpose of this role is to support the VP Business Transformation in delivery on the account managing the capabilities and team to ensure ontime delivery and excellence in . This is a key role in driving collaboration internally and externally with the client and partners.
Experience required:
45 years of professional experience in managing and growing client accounts in SEO Web Content marketing domain (preferably).
Responsibilities:
- Spearheading the brand strategy client communication and collaboration between Web SEO Content and Direct Marketing teams
- Define maintain and evolve the overall brand strategies ensuring timely and delivery backed up with regular insights analysis and reports
- Ability to consistently meet or exceed revenue goals or targets alongside setting up a list of KPIs to track for each client
- Time to time recommend design and implement new projects to improve clients digital footprint
- Solid knowledge of new industry as well as digital technology trends
- Ability to make decisions based on clear priorities and driving value through innovation with better and different ways of working
- Effectively navigate through ambiguity and complexities related to client management and build a strong longlasting customer relationship
- Ability to partner collaboratively with other functional areas within the company maintaining updated knowledge of company products and services and upselling them time to time
- Passion for technology as an enabler for customer and company growth
- Effectively lead and motivate the internal Web SEO Content and G&A teams as well as managers to deliver the best quality of work and #CreateASchbang
- Strong troubleshooting and problem solving skills with a can do attitude while collaborating with internal departments to facilitate client need fulfilment
Skills required:
- Excellent written and verbal communication skills
- Talented in storytelling and delivering engaging presentations
- Excellent interpersonal and relationshipbuilding skills
- Analytical mind and problemsolving attitude.
- Polished business communication with effective time management skills
- Proficiency in fundamental MS Office software
- At least 2 years of experience using any 2 CMSs and at least 1 ecommerce platform (eg: Shopify Magento)
- Great team skills with the ability to collaborate with senior leadership
- Ability to multitask and work crossfunctionally with SEO tech measurement and analytics HR and finance teams.
- Knowledge and understanding of the technical implementations and API documentation
- Google Analytics Power User
Required Experience:
Manager
Employment Type
Full-Time
