Level II Technician
Level II Technician
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Job Description
- 401(k) matching
- Training & development
- Do you want to be a part of building a growing team
- Do you enjoy leveraging technology to solve business issues
- Do you collaborate well with both humans and machines
- If so TeamLogic IT wants to talk to you!
- We are a Managed Service Provider building a team in the Dallas area to provide comprehensive IT services to small and mediumsize businesses. In this role you will be a Senior IT Technician responsible for managing our clients IT environments.
- Competitive wages and full benefits including health dental and vision insurance paid time off and 401k.
- Challenging work with an interesting variety of projects.
- Ongoing training and development to keep your skills sharp and current.
- Opportunities to advance in your career and become a company leader.
- Proven history of organizational success and a large network of technical support for you.
- Ten or more years of firsthand experience configuring troubleshooting and repairing networking equipment firewalls servers and workstations implementing policies and controls DNS administration migrating environments to the cloud Microsoft 365 administration and working with Active Directory.
- Good project management skills to facilitate a smooth onboarding experience.
- Comfort in working with clients to troubleshoot and resolve current and historic issues regarding their business and technology.
- Strong organizational and timemanagement skills.
- Desire to create an experience that customers will love.
- Experience working at a Managed Services Provider (MSP) this would be a HUGE PLUS!
- Proven experience with PowerShell
- RMM (remote monitoring and management) software such as Kaseya or ConnectWise
- PSA for ticketing and project management such as AutoTask or Zoho.
- Experience setting up firewalls and VPNs such as SonicWall Meraki FortiGate and Sophos
- Ability to problem solve at a high level extraordinary customer service skills strong multitasking and organizational skills.
- One or more relevant certifications:
- CompTIA A Network CCNA or similar certs
Flexible work from home options available.
Our growth isnt measured in numbers its an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deepseated need to expand boundaries flex knowhow and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fastpaced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Were Committed to a People First Culture
Our philosophy is to support small and mediumsized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.
Required Experience:
IC
Employment Type
Full-Time
