Job Description
Employee Benefits Account Manager
Job Summary
Are you seeking a dynamic and rewarding opportunity within the insurance industry where your skills can make a real impact If so a leading agency has an opening for an Employee Benefits Account Manager. In this position you will play a pivotal role in managing client relationships and providing toptier client service.
Responsibilities
- Build and maintain strong client relationships serving as the main client contact for various needs.
- Collaborate with team members to manage client relationships and service activities.
- Provide consistent accurate and timely communication to clients through various means including calls meetings and written correspondence.
- Assist clients in understanding insurance policies coverages and compliance responsibilities.
- Resolve client issues including claims billing and coverage questions.
- Work with clients to design and implement employee benefit programs.
- Prepare accurate and timely quotes for renewal business.
- Conduct needs analysis strategy calls and enrollment meetings.
- Review client needs recommend suitable approaches and help implement benefit program strategies.
- Model employee benefits contributions to align with client objectives.
- Assist in reducing costs while offering competitive benefits options.
- Manage the renewal process including remarketing if necessary.
- Coordinate the Request for Proposal (RFP) process on behalf of clients.
- Prepare and present renewal proposals.
- Obtain carrier approval and ensure compliance with government agencies.
- Attend training sessions and educational workshops to maintain required licenses and stay updated on industry trends and compliance issues.
- Build and maintain relationships with insurance carriers and vendors.
- Participate in insurance company and vendor meetings to stay informed about industry developments.
- Review contracts amendments and SPDs for accuracy and coverage.
- Maintain accurate client files documenting all interactions and communications.
- Prepare and deliver various client communications including proposals reports spreadsheets and presentations.
- Stay current on changes in legislation impacting employee benefit programs.
- Communicate legislative changes to clients and ensure compliance with federal state and local laws.
- Act as an advocate for clients on issues related to employee claims and carrier relations.
- Always conduct business with the highest level of confidentiality.
Qualifications/Requirements
- Excellent presentation verbal and written communication skills.
- Solid knowledge of group health and welfare benefit plan coverage.
- Understanding of current legislation rules laws and regulations related to insurance and benefits.
- Thorough knowledge of insurance products and coverage as well as health and ancillary products.
- Solid knowledge of insurance plans underwriting principles selection pricing rating and premium calculation.
- Knowledge of rating procedures coverage and industry operations to manage and maintain accounts.
- Ability to work with clients at a strategic level.
- Strong organizational skills and attention to detail.
- Holds an active Life and Health (L&H) Insurance License.
- Demonstrated proficiency in: Microsoft Excel
- Preferred Agency Management System Experience: Applied EPIC
- 3 years of relevant insurance industry experience preferred.
- Holds at least one professional designation or has comparable job experience.
- Above average computer skills with the capacity to master essential software programs.
- Excellent opportunities for professional growth and advancement.
- Competitive compensation: Between $80k$100k (based on experience).
- Paid time off and company holidays.
- Comprehensive benefits package including health dental vision 401(k) and more.
- Hybrid work schedule available.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager