Service Manager - Genesis Downtown
Service Manager - Genesis Downtown
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Job Description
Service Manager Elevate Your Career at Genesis Downtown!
Are you passionate about delivering exceptional Guest experiences and have a keen interest in the automotive industryAt Genesis Downtown part of the revolutionary Downtown AutoGroup (DAG) were not just servicing cars. Were engineering trust crafting reliability and revolutionizing the automotive service experience. Were a community of skilled professionals who believe that maintaining a vehicle should be as rewarding as driving one. Take a look at ourunique approachand see for yourself!
Why we need you
Are you a dynamic and resultsdriven professional passionate about the automotive industry Do you thrive in a fastpaced environment where Guest satisfaction and operational excellence are paramount Thats what we live for. And thats where you come in.
Our vision at Genesis Downtown is to create lifetime Guests not just onetime Guests. To do that we need someone extraordinary. We are seeking an experienced and energetic Automotive Service Manager to lead our team of skilled technicians and service advisors. In this pivotal role you will be the driving force behind our service department ensuring smooth operations exceptional Guest experiences and consistent business growth.
Without you were just another service center. With you were the providers of our Guests automotive dreams ensuring their vehicles are always ready for the next adventure.
Heres what youll be doing
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand potential sales volumesand effect of competitors operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise including customer requests complaints and supply shortages
- Recruit hire and supervise staff and/or volunteers
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
You need these qualifications
Education & Experience
- A postsecondary diploma or degree in Automotive Technology Business Administration or a related field.
- Minimum of1 year of experience in automotive service.
Skills & Attributes
- Strong leadership organizational and problemsolving skills.
- Exceptional communication and interpersonal abilities.
- Proven ability to manage budgets and achieve financial targets.
- Technical knowledge of automotive systems and repair processes.
- Proficiency with service management software and Microsoft Office Suite.
Certifications
- Valid Ontario Class G Drivers License.
If would be nice if you have
- Experience with Genesis systems.
- Automotive Service Excellence (ASE) certification or equivalent.
- 310S certification.
- At least 2 years expereience in a managerial role.
What we offer
- PerformanceDriven Culture:We celebrate achievements and foster a resultsoriented work environment.
- Career Growth:Were committed to helping our team members grow their careers with us we believe in promoting from within.
- Community:Be part of a team thats as passionate about cars as you are in one of the most vibrant cities in the world.
- Competitive Pay:We value your contributions and ensure youre rewarded accordingly.
- Comprehensive Benefits:Health dental and vision coverage along with a Parts & Service Discount and a generous Vehicle Purchase Program.
- Professional Development:Ongoing training opportunities to keep your skills sharp and your career on trackthrough our DAG Academy.
- Modern Facility:Work in a clean organized and wellequipped shop that prioritizes safety and efficiency atour stateoftheartAutoplex.
- Rich Legacy: Established in1992 our group has grown from a single dealership to employing over350professionalsthat collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us Apply Now!
If youre ready to take your career to the next levelplease apply. Were excited to hear your story!
Please include this reference number in your application: GDSM
This is an inperson role.
Genesis Downtown and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act 2005 (AODA) within our recruitment process. If you require accommodation at any time throughout the recruitment process just email us at.
Genesis Downtown and Downtown AutoGrouparean equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race color religion national origin sex physical or mental disability or age.
Join us at Genesis Downtown in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however only those selected for an interview will be contacted.
Required Experience:
Manager
Employment Type
Full Time
