Accounts Payable Helpdesk - Senior Process Associate - German Hybrid Bucharest
Accounts Payable Helpdesk - Senior Process Associate - German Hybrid Bucharest
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Job Description
Inviting Applications for Accounts Payable Helpdesk Senior Process Associate German Hybrid Bucharest
The Accounts Payable team is part of the Finance Operations pillar which is responsible for executing daytoday operations (sourcing procurement accounts payable payroll general ledger accounting and financial reporting) for our clients. We protect and oversee corporate assets by establishing a control framework and audit environment and ensure those frameworks are implemented and followed. Accounts Payable Associates are ultimately responsible for ensuring vendors are paid within contractual terms; that invoices are processed accurately and paid with appropriate approvals and support. AP Associates will also oversee the travel and expense program to ensure that reimbursements adhere to company policy paid timely and processed accurately.
Responsibilities
Carry out all reporting requirements accurately and within the specified time scales;
Sending remittance advices to suppliers;
Search for relevant information in the system;
Create case/sending email and tracking them till closure;
Contact Suppliers for resolution of queries;
Resolution of suppliers queries major discrepancies clarification with regards to rejected payments;
Provide resolution/feedback regarding queries in an accurate and timely manner (using Email telephone or any other available tools);
Provide information on status of invoices relevant contact information (telephone fax);
Provide support to the Processing team;
Proactive controls for avoidance of future errors;
Vendor reconciliation and reporting;
Debit balances for supplier if required;
Maintain the relationship with the customer understanding customer needs and find solutions consistent with the objectives set;
Chasing vendors for balance confirmation and/or for clarifications needed;
Understand query raised by internal/external stakeholders;
Routing out of scope issues to internal teams for further resolution;
Reading and learning the standard operating procedures contributing to the development/improvement of the operating procedures escalating of all unsolved/unclear issues to the team leader;
Adopt a flexible approach to job content with a view to developing own skills and knowledge to undertake a range of task requirements within the team. This may also involve multiskilling across transaction processing.
Qualifications we seek in you!
Minimum Qualifications / Skills
Good written and verbal German and English skills C1.
Should have good attention to details and selfdiscipline possessing the ability to connect the dots.
Demonstrated intellectual curiosity and ownership mentality displays a willingness to challenge the status quo leading to the creation and implementation of excellent processes.
Preferred Qualifications/ Skills
Demonstrates the ability to think at the goal level (smart agile demonstrates common sense).
Interpersonal skills and the capacity to work independently and with a team.
Previous experience in the AP and T&E fields represents an advantage for future applicants.
What can we offer
Attractive salary;
Stable job offers employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional trainings and great career development opportunities
Free access to our awardwinning learning platform
Benefits such as Meal Tickets Medical Services Insurance additional vacation days or partner discounts
If interested in finding out more about a role in Accounts Payable check out the following interview with our colleagues: Work at Genpact: Accounts Payable
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit www.genpact. Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Senior IC
Employment Type
Full-Time
