Who We Are; What We Do; Where Were Going
Magnet Forensics is a global leader in the development of digital investigative software that acquires analyzes and shares evidence from computers smartphones tablets and IoTrelated devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies communities and countries.
Serving over 4000 customers in over 100 countries our solutions are playing a crucial role in modernizing digital investigations helping investigators fight crime protect assets and guard national security.
With employees based around the world Magnet Forensics has been expanding our global presence with offices in Waterloo and Ottawa Canada; Atlanta GA Herndon VA Westminster CO; and Singapore. As a part of Magnet Forensics you can expect to make a difference in the world no matter what role you play. Youll be supported through learning and development not to mention an incredible team with unbelievable talent and integrity.
If you think you would be the right person to join our team working towards this goal we would love to hear from you!
Your Role
At Magnet Forensics the Sales Development Reps are the frontlines of the Customer experience. Working closely with the Sales and Marketing teams the Sales Development Representative (SDR) is a key player in our strategic growth plans. Through a combination of top of funnel activities including both inbound lead response and outbound prospecting the SDR will generate and qualify sales opportunities for our Account Executives. The most exciting part of this role is the opportunity for growth. At Magnet Forensics successful SDRs will learn the fundamentals of Sales and Marketing providing a foundation for a career in Business Development Sales Marketing and more!
What You Will Accomplish
Qualify all sales leads generated by marketing based on defined lead qualification criteria.
Leverage prospecting strategies including phone email and social networking to connect with prospective customers identify their needs and challenges and qualify their interest.
Work closely with our sales team (Account Executives) to schedule discovery meetings with sales ready leads/prospects.
Leverage a variety of marketing and sales tools that will be available for your use to maximize your efficiency and effectiveness including Prospecting tools (ex. SalesLoft ZoomInfo LinkedIn Navigator) and Marketing Automation tools (ex. Pardot).
Manage new contacts via our CRM platform (Salesforce) to ensure accuracy for long term pipeline development.
Provide friendly and knowledgeable service to prospects on a consistent basis and build strong relationships.
Work as part of a crossfunctional team and build strong relationships across the organization.
The primary focus of this role is Inbound Lead Response 75 with additional attention on Outbound Prospecting 25.
*Candidate must reside in UK or Germany
What We Are Looking For
Were looking for someone who checks off most but not all of the boxes listed in skills and experiences. Its more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of than to find folks who have been there done that. We want to be part of your development journey and well learn as much from you as you learn from us.
There are a few must haves but we will keep that list short:
You have 2 years experience in sales or customer service roles and can work under pressure.
You have a University degree or College diploma in Business Marketing or equivalent and leverage it to be a critical thinker that enjoys solving complex challenges.
You have strong analytical relational and negotiation skills as well as excellent verbal and written communication skills in English. Other language skills are an asset.
You are goaloriented and full of drive with an innate desire to succeed.
You are passionate about developing new skills and building a network of peers & mentors.
The Most Important Thing
Were looking for candidates that can provide examples of how they have demonstrated MagnetCODEin their previous experiences:
CARE We care about each other and our mission to make a difference in the world.
OWN We are accountable for our results while never forgetting to act with integrity empathy and respect.
DEDICATE We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.
EVOLVE We are constantly innovating and exploring new ways to work together to make an impact with our work.
The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and jobrelated factors such as qualifications experience knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview the Talent Acquisition Partner can share more information with you.If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary variable).
Compensation Range:
MIN: 44000 MID:55000 MAX:66000 Currency: EUR
MIN: 32900 MID: 47000 MAX 61100 Currency: GBP