Customer Support Voice opening in Mumbai for leading matrimony company
Customer Support Voice opening in Mumbai for leading matrimony company
Posted on :
11-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Customer Support and Client Service Representative
Location: Saki Naka Mumbai (Onsite work)
Salary: Up to 25k to 35k monthly
Job Summary:
We are seeking a UG/Graduate in any field with at least 1 year of experience in customer support telesales telemarketing or tele counselor role. The ideal candidate must possess exceptional English communication skills and be open to working in rotational shifts including night shifts. Night allowance will be provided.
Key Responsibilities:
- Manage outbound and inbound calls to address customer inquiries
- Promptly address all valid customer concerns
- Develop customer profiles and comprehend their partner preferences
- Identify customer needs and convey the clients value proposition
- Schedule appointments or finalize deals with clients
- Contact leads from a database list and conduct research on potential prospects
- Educate customers on all products services and packages including competitor offerings
- Utilize CRM and data entry systems
- Handle customer lead generation pipeline management organization effective communication and strong listening skills
Requirements
Requirements:
- 15 years of customer/client handling experience in inbound/outbound customer service telesales telemarketing or tele counselor role
- Exceptional communication and interpersonal skills
- Ability to comprehend customer needs and employ upselling and renewals techniques
- Proactive problemsolving skills
- Familiarity with CRM software
- Willingness to work rotational shifts and night shifts as per business requirements
Desirable Qualifications:
- UG/Graduate in any field
Skills:
- Customer relationship building
- Communication and presentation
- Problemsolving and analysis
- Time management and organization
- Technical aptitude
Benefits
1. Career growth opportunities.
2. Collaborative work environment.
3. Recognition and rewards.
4. IJP promotion opportunity
For any kind of assistance Please chat with 2COMS
https://url.2coms/63
Employment Type
Full-Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
