Customer Service Representative
Customer Service Representative
Posted on :
11-04-2025
Employer Active
1 Vacancy
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Job Description
Company Name:MA Matting
Ronse Belgium www.mamatting.eu
Manufacturing Locations: Ronse (BE) Fleurus (BE) Caerphilly Wales (UK) Manchester England (UK) LaGrange GA (USA) Dalton GA (USA)
General Company Overview:
MA Matting is the largest manufacturer of rubberbacked floor mats in the world. For quite a long time weve been a symbol of quality and customer service. Were the driving force in the matting business developing the next generation of mats designed to provide superior safety cleanliness and comfort to workers and customers around the world. Whether you need entrance mats logo mats antifatigue or specialty matting MA Matting has you covered.
Job Title: Customer Service Representative
Duties and Areas of Responsibilities:
- Maintains and updates general customer data in the operating system
- Manages and enters orders on a daily basis
- Resolves any customer problems or complaints in a timely manner
- Assists accounting with daily invoicing
- Provides quotations to customers
- Handles freight quotes
- Provides administrative support for the Managing Director and the Regional Sales Managers
- Manages the intercompany orders (communication with the sister companies about the orders)
Knowledge Skills Abilities
- Excellent written and verbal skills in Dutch English & French. German or any other language is an added advantage
- Excellent knowledge of Microsoft Office Products.
- Excellent phone skills
- Ability to work in a multicultural environment.
- Outstanding organizational skills
- Excellent work ethic and strong sense of urgency.
- Excellent problem solving skills.
Credentials & Experience
- Bachelors degree preferred.
Email:
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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