At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Senior Software Engineer Enrichments
Why We Have This Role
- Qualtrics is seeking a Senior Software Engineer to help build our next gen text analytics services
- Our mission is to engineer advanced natural language understanding solutions that illuminate the thoughts and feelings of customers and employees
- We want to further the capabilities we already have to help customers understand unstructured data at scale leveraging gen AI.
- We are looking to develop protocols understanding customers at scale
- We want to create a world where every voice is understood
How Youll Find Success
- Our team is on the cutting edge of Qualtrics new AI offerings.
- Youll be working in a fast paced environment and will be expected to participate in requirements gathering design and architecture discussions full stack development and code reviews.
- You will need to take ownership of your feature and drive its development and delivery. Your week to week will also involve operational excellence and quality improvements.
- We also expect our contributors to be excellent communicators who influence the technical direction of the team and mentor junior engineers who work alongside them.
- With a strong sense of ownership and with curiosity to always try to find a better way you will find success on this team and in Qualtrics.
How Youll Grow
- You will work on high impact projects leveraging LLMs and other AI capabilities.
- You will work across a breadth of technologies touching all levels of the stack from Kubernetes NodeJS services React frontends Postgres databases and more.
- You will participate in design and architecture discussions with your peers gaining insight from their experiences.
- You will work cross functionally with teams to enable success across the product development life cycle
- You will communicate with various stakeholders to streamline operational effectiveness
Things Youll Do
- Develop scalable robust and performant front end and back end services to expand our text analytics capabilities.
- Own the entire lifecycle of the feature you are working on from ideation to development to delivery working closely with product managers user experience designers and other engineers.
- Drive new innovation by working closely with our Core ML and Applied Science engineering teams to bring cutting edge ML and LLM capabilities into our feature space.
- Teach and mentor other engineers on the team participate in design discussions
- Establish and maintain best practices through code reviews and mentorship
What Were Looking For On Your Resume
- 4 years of relevant experience.
- Familiarity with backend development in languages like Java Javascript/Typescript C# Python GoLang
- Full stack development experience with skills such as expertise in Javascript/Typescript ReactJS NodeJS
- Familiarity with different database technologies across SQL and NoSQL options such as PostgreSQL or MongoDB.
- Familiarity with cloud based development on platforms such as AWS.
- Experience with professional software engineering practices such as unit testing code reviews writing design documents.
- Bachelors degree in Computer Science or related field or suitable industry experience.
What You Should Know About This Team
- The Enrichment organization more broadly is responsible for developing the foundational services and platforms needed to provide deep featurerich text analytics capabilities to our customers.
- We have exciting new features and projects which are exploring how we can leverage AI and ML to improve our customer experience in using our systems
- We strive to improve how we provide value to our end users.
- We are looking for an engineer who is passionate about working with stakeholders to identify and solve problems
- We are looking for someone who works well with others across disciplines and can empathize with our customers needs.
Our Teams Favorite Perks and Benefits
- Qualtrics Annual Experience Bonus $1800 can be used for an experience of your choosing: concerts vacation event tickets etc.
- Global Wellness Benefit $1200 reimburses employees to stay on top of their health and wellness
- Quarterly team offsite team building events
- Great standard benefits package (medical dental vision life insurance 401k etc)
- Snacks drinks and free lunches in our office
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
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For fulltime positions this pay range is for base per year; however base pay offered may vary depending on location jobrelated knowledge education skills and experience.A signon bonus and restricted stock units may be included in an employment offer in addition to a range of medical financial and other benefits based on eligibility criteria.
Washington State Annual Pay Transparency Range
$139500$254500 USD
Required Experience:
Senior IC