Director Renewals Novations Greater Boston MA
Director Renewals Novations Greater Boston MA
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ABOUT POWER FACTORS
Power Factors is a software and solutions provider leading the next generation of clean energy with Unity one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind solar and energy storage assets managed worldwide across more than 600 customers and 18000 sites Power Factors manages 25 of the worlds renewable energy data.*
Power Factors Unity REMS supports the entire energy value chain from monitoring and controls to market analytics. The companys suite of open datadriven applications empowers renewable energy stakeholders to collaborate automate critical workflows and make more informed decisions to maximize asset returns. Energy stakeholders receive endtoend support including solutions for SCADA & PPC centralized monitoring performance management commercial asset management and field service management.
With deep domain expertise AIpowered insights are delivered at scale so businesses can optimize assets unlock growth and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code.
* Outside China and India
ABOUT THE ROLE
Power Factors is seeking a highly motivated and experienced Global Renewals & Novations leader to join our team. The role is responsible for building and leading two teams: Renewals and Novations. Reporting to the Chief Customer Officer the leader will be a senior leader of the Global Customer Organization working closely with Customer Success Sales Finance SCADA Delivery and Product.
Power Factors is an integrated technology company with SAAS hardware and services solutions. In our SCADA/EMS business the party that manages/operates a site changes over time. When this happens the maintenance & support contract signed with the original operator is replaced by a new contract with the new operator. This process is called a novation and requires proactive management similar to renewals.
The new leader will be tasked with developing these teams from the ground up utilizing deep expertise in the renewals process to develop an equally robust process for novations. This is a critical function for Power Factors and the Director will have the full support of the Executive Team.
Key Responsibilities
- Develop and execute strategies for maximizing customer renewals and reducing churn.
- Develop and execute strategies for optimizing novation completion across all SCADA/EMS sites.
- Build teams for each function with clear processes systems and metrics.
- Lead coach and mentor the renewals/novations team to achieve and exceed targets.
- Collaborate with crossfunctional teams including Sales Customer Success Finance SCADA Delivery and Product to ensure alignment and effective .
- Analyze renewal/novations data to identify trends and opportunities for improvement.
- Build and maintain strong relationships with key customers to understand their needs and ensure satisfaction.
- Provide regular reporting on performance and key metrics to senior leadership.
- Stay updated on industry trends and competitive landscape to inform renewal/novations strategies.
Competencies required:
Bachelors degree required.
Extensive experience in renewals within a SAAS company.
Renewable energy or industrial technology background preferred.
Demonstrated ability to build highperforming teams in a global context.
Proven track record of meeting and exceeding targets.
Executionoriented mentality.
Strong leadership skills.
Excellent communication and interpersonal skills.
Analytical mindset with ability to derive insights from data.
Proficiency in CRM software and renewal management tools.
Ability to work collaboratively and influence crossfunctional teams.
Role Highlights
Fulltime position based in greater Boston area
Remotefirst company two days in office recommended
Travel 25 of time
Competitive salary and benefits package
Flexibility and willingness to work global hours
WHY JOIN US
By joining the Power Factors team youll be part of a dynamic group of innovative and driven individuals dedicated to making a positive impact. Every day your work will directly contribute to advancing clean energy solutions and supporting global sustainability initiatives. Our culture runs deep and shows up in how we work together committed conscientious and collaborative. With many opportunities for professional growth Power Factors is here to support your development as we lead the charge in transforming the energy industry.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
Power Factors is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Required Experience:
Director
Employment Type
Full-Time
