drjobs Case Manager Supervisor - Homeless Families - NYC

Case Manager Supervisor - Homeless Families - NYC

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1 Vacancy
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Job Location drjobs

New York City, NY - USA

Monthly Salary drjobs

$ 50000 - 57000

Vacancy

1 Vacancy

Job Description

ORGANIZATION OVERVIEW

Urban Resource Institute (URI) is a dynamic innovative and wellrespected organization founded in 1980 that transforms the lives of domestic violence survivors and homeless families through safe shelter and comprehensive services; delivers prevention and intervention programs that break cycles of violence and poverty; and actively works for sustainable systemic change. URI is the oldest licensed provider of domestic violence (DV) shelter and services in New York State and is the largest provider in the United States of DV shelter services as well as a leading provider of shelter and services for homeless families. URI has a deep commitment to diversity equity and inclusion among leadership staff and clients at residential and nonresidential sites across New York City.

POSITION OVERVIEW

The Senior Case Manager is responsible for direct service provision to residents and supervision
of the Recreational Specialist or Residential Specialist according to the sites staffing pattern.
Direct services include counseling group counseling advocacy services referrals and followup
home management and budget counseling. Individual must demonstrate sensitivity to issues
related to homelessness. In addition the Senior Case Manager will make all necessary linkages
to community agencies to provide proper placement of residents in areas of permanent
housing referral to engage in aftercare services prior to leaving the agency vocational and
educational services and to assist families in securing public assistance Medicaid or other
entitlements.

Salary: $50000 $57000

MAJOR DUTIES AND RESPONSIBILITIES

Maintain caseload of 2025 families.
Conduct intake interviews as assigned to assess and evaluate residents for admission.
Engage residents in initial and ongoing treatment processes through individual and
group counseling under clinical supervision of the Director of Social Services.
Develop and maintain housing referral resources assist residents in the process of
locating and securing permanent housing in conjunction with Housing Specialist.
Assists all residents in the process of referral and placement in community based
resources including after care services
Assess residents vocational and educational needs aptitudes and interests through
interviews and testing. Develop and maintain placement and followup as appropriate
after assessment and counseling.
Develop and maintain liaison activities with DHS HRA. Public Assistance and Medicaid
Administrators and Workers to assist eligible residents in securing Public Assistance and
Medicaid by acting as a personal advocate through telephone or personal visit/contact
Ensure entry into DHS Cares system and facilitate staff training through coordination
with DHS
Attend weekly individual case supervision group supervision monthly case conferences
and staff meetings.
Function independently in time of facility coverage including responsibility for
appropriate action in crisis situations per agency procedures.
Provide weekly supervision to assigned staff Residential Aide or Recreation Specialist.
Participate in training seminars conducted to enhance and develop ones skills.
Develop with the resident a contract of mutually agreed goals and objectives to be
accomplished within an agreed upon timetable.
Facilitate psycho educational groups.
Coordinate onsite and offsite services such as for child care child therapy and
recreation.
Perform other duties as assigned by the Director of Social Services.

SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES

  • Bachelors Degree in Human Services

REQUIRED SKILLS AND EXPERIENCE

Three 3 years of crisis counseling experience preferred in a residential shelter for
homeless individuals and/or families.
In addition must have training and experience in assessing the vocational and
educational needs and aptitudes of clients thorough familiarity and success with
engaging clients experience assisting eligible clients through the process of obtaining
Public Assistance Medicaid and other benefits.
Experience with supportive group facilitation
Demonstrated sensitivity and experience with and/or knowledge of homelessness
within disenfranchised communities including individuals whom identify as lesbian gay
bisexual transgender queer and/or HIVaffected the elderly and individuals with
substance abuse and/or mental health issues.
Familiarity with DHS regulations and DHS Cares Reporting
Must possess a demonstrated ability in delivering client services including:
communication and listening skills understanding of human interaction and personality
development the ability to write and record case documentation and demonstrated
skills in group counseling.
Employee must be computerliterate and must have knowledge of Microsoft Office
Applications.
Must have ability to be flexible of schedule as needed
Excellent written and verbal skills are required

At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race religion color age sex national origin sexual orientation gender identity genetic disposition neurodiversity disability veteran status or any other protected category under federal state and local law.


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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