Claims Agent
Claims Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Discover
The Opportunity
Assumption Life is looking for a qualified individual as a Claims Agent in the Individual Administration department. This person will be responsible for processing individual claims including disability death waiver of premium and critical illness. This includes claims authorized by Case Managers as well.
Finally this position must ensure a quality service to clients and agents following their requests for information or claims on Assumption Lifes individual products. Working hours are Monday to Friday 8:15am to 4:30pm.
What youll do
Responsibilities
Process claims requests: analyze files prepare correspondence (French and English) and issue cheques
Provide exceptional customer service and an empathetic approach: communicate with clients and agents by telephone and email
Produce and prepare various administrative reports for the business unit
What youll need
Qualifications
Bilingual French and English good written and oral communication.
A postsecondary degree in office administration or management and/or equivalent;
Must demonstrate good interpersonal skills diplomacy empathy and tact in order to establish positive relationships with clients and agents;
2 years of experience in customer service telephone service.
Good knowledge of the Microsoft Office Suite (Outlook Word and Excel);
Knowledge of individual insurance products and specifics is considered an asset
If this challenge matches your career aspirations and you want to play a key role in the exciting development of our company please apply by April 20 2025.
A little bit about us
Assumption Life
At Assumption Life we value the development of our employees in diversified and inclusive work teams that foster creative thinking and innovation.
Assumption Life is deeply committed to its communitys development
Founded in 1903 in Massachusetts Assumption Life is the result of a group of people who want to take their destiny into their own hands. Their goal was simple: to ensure the prosperity of Acadian families in New England. Since its inception Assumption Life has continued to making difference beyond the borders of lAcadie for all families across Canada. Our Company which began as a great idea 122 years ago is now one of the largest mutual life insurance and financial services companies in Canada. Today this culture of generosity and commitment is demonstrated by our employees. Whether it is helping out at special events raising funds for charities or helping people in need Assumption Life employees are very committed to their community and are always ready to help.
An employer of choice
We ensure competitive salaries as well as performancebased bonuses generous benefits and flexibility in our policies and practices to respond to the needs of our employees.
Assumption Life is committed to creating a diverse environment and is proud to be an equal opportunity employer. We extend employment regardless of race color ancestry religion sex national or ethnic origin sexual orientation age citizenship marital status family status genetic characteristics disability gender identity or gender expression status of a pardoned person social condition or political activity. If you have a disability or special need that requires accommodation for an interview please let us know by emailing emailprotected
Are you interested
Work With Us
Be part of a dynamic team that values leadership collaboration trust and commitment. Enjoy training and development opportunities a competitive salary bonuses a robust pension plan and more. Our vibrant downtown Moncton location offers a dynamic work environment a gym in the building and one paid day for volunteer work each year.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
